Removing shortcut using advanced find in Sent folder

[GertjanA]

Hello,

when removing shortcuts from user's mailboxes, we use Tools, find, advanced find.
We then search for messageclass = IPM.Note.EnterpriseVault.Shortcut to locate any ev-shortcut

I noticed that the shortcuts in the sent-items folder do NOT appear in this view. Is that as expected?

when I sort on Messagclass in Outlook, it does not give a difference heading (a grouping), but it does sort the EV-icons correctly.

I know I can use the policy (Delete shortcuts) but that is something I'd like to prevent.

thanks.

Gertjan

[JesusWept3]

hmmm will check now, have not heard of that before though

[JesusWept3 · Accepted solution]

In Outlook 2003 SP3 I did the following

1. Went to Tools -> Advanced Find -> Advanced (Tab)
2. Selected Field -> All Mail Fields -> Message Class
3. Used "Message Class" -> "Contains" -> "EnterpriseVault" and hit Add To List
4. Hit the Browse so it looked at "Malbox - testUser"
5. Checked the "Mailbox - TestUser" box and then checked "Search Subfolders"

it found items in the sent items no problems

[GertjanA]

Hello JW. I will retry on monday. NO access to company domain in the weekend for me ;)

[GertjanA]

When searching to the contains EnterpriseVault, I do not get results from folders that do have a shortcut in them.
I am now searching all mails, then sorting on message class, that works for now.

I'll do it this way.

Gertjan