05-24-2011 07:34 AM
Hi
We have currently install EV 9.0.2 but cannot able to open pages via IIS 7.0
For testing purpose I've created test.asp and browse it via IIS 7.0 it worked but no idea why it is not working with IIS 7
Module | IsapiModule |
---|---|
Notification | ExecuteRequestHandler |
Handler | ASPClassic |
Error Code | 0x00000000 |
Requested URL | http://localhost:80/EnterpriseVault/GetArchiveSettings.asp |
---|---|
Physical Path | D:\Program Files (x86)\Enterprise Vault\webapp\GetArchiveSettings.asp |
Logon Method | Negotiate |
Logon User | TI\EVManager |
Any suggestion
Thanks
Solved! Go to Solution.
05-24-2011 08:50 AM
Yup, so i revised the steps for enabling tracing above , you have to set it on the Site level then on the Virtual Directory level and tell it what to trace, try implementing that, you may need to do an IISReset as well, but doubt it
05-24-2011 07:41 AM
What i would suggest is just delete the /EnterpriseVault/ virtual directory and the EnterpriseVaultAppPool in IIS then open a command prompt and CD to your EV install directory (i.e. C:\Program Files (x86)\Enterprise Vault)
Then run the following "cscript webapp.vbs" and press Enter
Also it may be worth running the deployment scanner to make sure that you have all the correct IIS components installed (i.e ASP, IIS6 compatibility stuff, static pages and what not)
And last but not least, its searcho2k.asp as opposed to search02k.asp
05-24-2011 07:55 AM
Already tried doing that via script and Deployment scanner
Two warning with deployment scanner which I think is not critical to run EV
Warning |
||||||||||||||||
|
Warning |
||||
|
05-24-2011 07:59 AM
The Outlook HF IS critical, and for performance the MSMQ info should be implemented.
05-24-2011 08:01 AM
OK so have you made sure the ISAPI modules aren't disabled?
05-24-2011 08:15 AM
Not sure!
How to check in IIS 7
05-24-2011 08:20 AM
OK so go to Start -> Administrative Tools -> Internet Information Services (not 6)
Then under "Start Page" you will have the servername, click this then under "IIS" you will have an option called "ISAPI and CGI Restrictions", double click this and you should see the following
Active Server Pages - Allowd - %windir%\system32\inetsrv\asp.dll
ASP.NET v2.0.50727 - Allowed - %windir%\Microsoft.NET\Framework\v2.0.50727\aspnet_isapi.dll
ASP.NET v2.0.50727 - Allowed - %windir%\Microsoft.NET\Framework64\v2.0.50727\aspnet_isapi.dll
If any of them are set to Deny, then make sure they're allowed
05-24-2011 08:29 AM
They are all allowed
05-24-2011 08:37 AM
OK Do the following for me then
1. On the EV Server open up Internet Information Services
2. Expand out "Server Name" -> "Sites" -> "Default Web Site"
3. On the very right hand side under "Manage Web Site" click "Failed Request Tracing"
4. Click "Enable" and give it a decent amount of log files and note where the logs will be written to
5. After pressing OK go to "Default Web Site" -> "EnterpriseVault"
6. Under IIS, double click "Failed Request Tracing Rules"
7. On the very right hand side at the top under "Actions" choose "Add"
8. Under "What would you like to trace" choose "ASP (*.asp)" and press Next
9. Check the "Status Code(s)" and enter "500"
10. Ensure that under providers, everything is checked and set to "Verbose" and then press Finish
11. Go to http://localhost/EnterpriseVault/Search.asp and ensure you get the 500 Internal Error occured etc
12. Go to the FailedReqLogFiles directory you specified from step 4 , see if those log files shed any info
05-24-2011 08:47 AM
In one of the recent log folder W3SVC1017087010, this is the last information but nothing about EV in all of the log
And in the Failed Request Tracking folder, there's nothing inside that folder, Although I am trying to browser page
#Software: Microsoft Internet Information Services 7.5
#Version: 1.0
#Date: 2011-05-24 15:30:00
#Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
2011-05-24 15:30:00 10.0.1.122 GET / - 80 - 10.0.1.122 - 401 2 5 1
2011-05-24 15:30:00 10.0.1.122 GET / - 80 - 10.0.1.122 - 401 1 2148074254 1
2011-05-24 15:30:01 10.0.1.122 GET / - 80 TI\TS5$ 10.0.1.122 - 200 0 0 862
2011-05-24 15:30:01 10.0.1.122 GET /SitePages/Home.aspx - 80 - 10.0.1.122 - 401 2 5 1
2011-05-24 15:30:01 10.0.1.122 GET /SitePages/Home.aspx - 80 - 10.0.1.122 - 401 1 2148074254 3
2011-05-24 15:30:01 10.0.1.122 GET /SitePages/Home.aspx - 80 TI\TS5$ 10.0.1.122 - 200 0 995 741
05-24-2011 08:50 AM
Yup, so i revised the steps for enabling tracing above , you have to set it on the Site level then on the Virtual Directory level and tell it what to trace, try implementing that, you may need to do an IISReset as well, but doubt it