Troubleshooting Index Broker 7303 errors

[James_Slack]

Hi, wondering if anyone can help?

I have been having Index Broker 7303 events a few times a day for a long time it seems (months).

I am running Vault 7.5 and will be upgrading to the latest version soon, but before I do I want to get everything in order with my live system.

So, what can I do to stop getting these events and what do they really mean to my system?

Cheers

James

-------------------------------------------------------------------

Example1:

Timed out waiting for an IndexServer to stop.
Index: 1DCF2D05B58BD0C4485B85EEDAEC606B11110000vaultsite/VolumeSet:1811
PID: 2724

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

-------------------------------------------------------------------

[JesusWept3 · Accepted solution]

it just means that the index server was busy, the admin service told it to shut down and gives it 30 seconds or so to complete its work, if it isn't completed, then it will forcefully shut down the index servers, now considering you have 15+ index servers loaded at any one time if its busy then it might be expected if you have a truly busy environment

it really isn't anything to worry about unless its occuring outside of restarting services

[James_Slack]

OK, Can ignore them - though I hate ignoring error messages.

Thanks for the info.

James