Hi,
in client computers, vault cache is enabled.
cache is synchronizing correctly, turning the DB file to PST file works and all files and attachments are opened correctly.
BUT...
it's not working when disconnecting from the network.
Although DB files are available locally, when trying to open an archived mail we get the bar that says : "trying to connect evserver", and then the mail opens with the lines that says that the mail was archived but unavailable. double clicking the grey lines will give "server name could not be resolved".
the only error that I can see from client dtrace is: 0x80004005
13/02/2011 09:20:25.876[5024]: Desktop Setting: DefaultWebAppURL
13/02/2011 09:20:25.877[5024]: Value: http://evserver1.BLABLA.COM/EnterpriseVault
13/02/2011 09:20:25.877[5024]: ~DesktopCommonConfig::GetSetting: 0x0
13/02/2011 09:20:25.877[5024]: ~DesktopConfig::GetSetting: 0x0
13/02/2011 09:20:25.877[5024]: ~CDesktop::get_Setting: 0x0
13/02/2011 09:20:25.877[5024]: CShortcutItem::Display: 0x0
13/02/2011 09:20:25.877[5024]: CDesktop::CheckIfClientDisabled: 0x0
13/02/2011 09:20:25.878[5024]: ~CDesktop::CheckIfClientDisabled: 0x0
13/02/2011 09:20:25.878[5024]: CShortcutItem::Display...Return Last Failed error: 0x80004005
13/02/2011 09:20:25.878[5024]: ~CShortcutItem::Display: 0x80004005
13/02/2011 09:20:25.914[5024]: ~::AutoWrap: 0x0
13/02/2011 09:20:25.914[5024]: ~::DisplayItem: 0x0
13/02/2011 09:20:25.914[5024]: ~CShortcutItem::Callback: 0x0
13/02/2011 09:20:25.914[2148]: ~CDownloadSTA::MakeCallbackImpl: 0x0
13/02/2011 09:20:25.943[5024]: CDesktop::FinalRelease
13/02/2011 09:20:25.944[5024]: Connections left on Desktop object: 3
13/02/2011 09:20:25.944[5024]: ~CDesktop::FinalRelease
13/02/2011 09:20:25.944[2148]: Deleting CComCallback thread THID=2148
13/02/2011 09:20:25.944[2148]: ::~CInternetReconnect
13/02/2011 09:20:25.944[2148]: ::CInternetReconnect - refCount : 1
13/02/2011 09:20:25.945[2148]: ~::~CInternetReconnect
could not find anything that even looks alike in google and Symantec.
BTY - it worked up until few days ago, but on the server side there are no errors, I know that 0x80004005 has something to do with BITS, but I don't know where else to dig...
Any ideas?
Sarah.
