What i would do is the following
1. On the EV Server itself, go to Start -> Run -> Services.msc
2. Go to the Properties of the "Enterprise Vault Indexing Service"
3. Under "Path to executable" copy ou tthe "EntryID"
i.e. -EntryID: 1EAA3FF93DF1F974E8735C2BA961DE8C61710000evSite
4. Open up your SQL Management Studio (2005) or Enterprise Manager (2000)
5. Expand out EnterpriseVaultDirectory and open the "IndexingServiceEntry"
6. ServiceEntryID should match what the the ID is in the Services.msc
You can also try running the following query
USE EnterpriseVaultDirectory
SELECT CE.ComputerName, CE.ComputerNameAlternate, ISE.ServiceEntryID, COUNT(IRP.IndexRootPathStatus) AS OpenIndexLocations
FROM ComputerEntry CE, IndexingServiceEntry ISE, IndexRootPathEntry IRP
WHERE ISE.ComputerEntryID = CE.ComputerEntryID
AND IRP.IndexServiceEntryID = ISE.ServiceEntryID
AND IRP.IndexRootPathStatus = 0
AND ISE.ServiceEntryID = 'serviceID you got from step 6'
GROUP BY CE.ComputerName, CE.ComputerNameAlternate, ISE.ServiceEntryID
have a look and see what that returns
https://www.linkedin.com/in/alex-allen-turl-07370146