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Update retention category for users on EV 10

BigPhil
Level 5

I dont recall if EV 10 has a new mechanism or not to proactively update a users already archived items to a different retention category. Or does it work the same way as EV 9, meaning the user must move the archived items that need to be updated with the new retention category to another folder (as long as the moved items option is enabled on the Exchange Mailbox Policy)?

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TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

That is something we can help you with.  If you want more information feel free to send me a pm.

A few other folks out there that can help are:

Quadrotech: http://www.quadrotech-it.com/

Vault Solutions: http://www.vault-solutions.com/

Globanet: http://www.globanet.com/

So if it is a big enough pain you are willing to pay for a third-party app I would reach out to me and/or the folks above.

Regards,

Tony

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TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

It is the same as EV 9.  There are some third party tools that can do updates on retention and depending on what you are looking for I may have something that could help with that.

Can you give us your specific use case?

BigPhil
Level 5

Tony,

Well we have several retention categories, and a user needs to be moved from one (5 year retention) to another one that is "forever." So all currently archived items for this user need to be update to the forever retention category. We are on EV 10 RTM.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

That is something we can help you with.  If you want more information feel free to send me a pm.

A few other folks out there that can help are:

Quadrotech: http://www.quadrotech-it.com/

Vault Solutions: http://www.vault-solutions.com/

Globanet: http://www.globanet.com/

So if it is a big enough pain you are willing to pay for a third-party app I would reach out to me and/or the folks above.

Regards,

Tony

BigPhil
Level 5

Ok, thank you Tony! I will let you know if it comes down to that ;)

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

Philip, just to make sure you have all your bases covered, you can add my company to your list of EV consultants that you can reach out to for help on this too.

Cheers!