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Virtual Vault Calendar displayed as folder, no Calendar view after SP5 upgrade

bkruizenga
Level 4
Partner

Hi,

 

A while back I posted a question on the calendar folder view in Virtual Vault (see: https://www-secure.symantec.com/connect/forums/virtual-vault-calendar-displayed-folder-no-calendar-v...).

The "solution" was brought by ArchivingCentral (thanks Don): Quote "This issue appears to have been fixed in EV8SP4.  Below is an extract taken from the updates .htm file that ships with this release".

We upgraded both back end and client to Service pack 5, however with no improvements to the folder view. The calendar is still presented as a regular folder.

 

Does this ring any bell with anyone? Perhaps I missed something (I didn't find reading material so far).

Thanks

BR

Bert

3 REPLIES 3

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

Hello Bert,

Did you see this technote: http://www.symantec.com/docs/TECH52763 ?

It might or might not be related.

Regards. Gertjan

RahulG
Level 6
Employee

do you have the following fix installed http://www.symantec.com/docs/TECH146518

RichardG
Level 5
Employee

If I remember rightly the fix will not update the view for existing folders in the client Vault Cache, so I think that you would have to reset Vault Cache and resync.