adding exchange server 2010 sp1 in existing EV server 9.0.1

[AbidMemon]

I have added new server excahnge 2010 sp1 in existing EV 9.0.1 which has exchange 2007.

i need the permissions to set on system mailbox for exchange 2010 server so that synchronization could be done.

i am facing error "failed to synchronize enterprise vault details from exchange server . reason: access is denied"

[AndrewB · Accepted solution]

This is from the Installing_and_Configuring.pdf from the EV9.1 installation media. See page 65 in that document for more info.

Granting the Vault Service account Send As permission on the system

mailboxes

The Vault Service account requires Send As permission on the Enterprise Vault

system mailbox on each Exchange mailbox server. You can set this permission

manually on each account, or use the following procedure.

To grant the Vault Service account Send As permission on a system mailbox

1 Log in to the Exchange Server using an account that is assigned the following

management role:

■ Active Directory Permissions

By default, members of the “Organization Management” role group are

assigned this role.

2 Open the Exchange Management Shell.

3 Run the following command:

Add-ADPermission -Identity mailbox_name -User domain\user_name

-AccessRights ExtendedRight -ExtendedRights "send as"

where:

mailbox_name is the Enterprise Vault system mailbox. If mailbox_name

contains spaces, enclose it in quotation marks.

domain is the Active Directory domain that the Vault Service account belongs

to.

user_name is the Vault Service account. If user_name contains spaces, enclose

it in quotation marks.

[patriot3w]

Check your outlook version, to archive from exchange 2010 sp1 ,you need outlook 2007 with sp2 and hotfix.

Thank you.