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Enterprise Vault

Discussion Posts

Resolved! Mailbox Archiving State = 3

Hi Can someone offer me a summary of what the status of  'Mailbox Archiving State = 3' actual means and it's implications? We have an EV10 environment which was initially configured on Exch2007 but this was upgraded to Echange 2010 before user mailbo...

KeirL by Level 6
Partner
  • 1322 Views
  • 5 replies
  • 0 kudos

Resolved! EV Outlook Add in not showing up in Outlook

Hi all :) I have one user with an EV problem. He is running windows 7, Office 2010. I have installed the http-only addin but although it appears in the add-in list it is not loading when outlook starts and there are no EV tabs on his menu. I have rei...

TRP by Level 5
  • 3603 Views
  • 10 replies
  • 0 kudos

Resolved! EV permission question

Is there a way in EV (we are using 8 sp5) to see how many archives a particular account is applied to ? Permission browser only allows you to select 1 archive at a time. I want to be able to see how many archives a particular account has permisison t...

GTK by Level 6
  • 261 Views
  • 2 replies
  • 2 kudos

Resolved! restoreshortcutbody process

hi i am following this article http://www.symantec.com/business/support/index?page=content&id=TECH47364 to insert the hyperlink in the shortcut of the archived messages i started this process on Friday night, and monitored with outlook custom search ...

elbutre by Level 4
  • 963 Views
  • 24 replies
  • 0 kudos

Resolved! Creating New Partition "Bad"

Hi there, We are using EV 9.0.4 and im just abot to start a new partition and during the wizard i ran the test button and got "The Connection Response time is rated as 'Bad'. Do you want to Continue" Its a Vm using a local drive on the server, well i...

Resolved! Upgrading EV 8.0.4 to 9.0

Hi All, Normally I am pretty good at finding documentation but in this case I am unable to easily find anything solid that will take me through an upgrade from EV 8.0.4 to 9.0 (Ultimately 10.2). Is anyone able to assits please? We are running on a 20...

obwan by Level 2
  • 298 Views
  • 2 replies
  • 0 kudos

Resolved! Unmatached Default SQL collation in Deployment Scanner

I am running the Deployment Scanner to upgrade from 8 Sp5 to 9.0.3  I get the following errors.  Since these are not related to the Directory Database, can they be ignored?  I'm told by Symantec that they need to match the master collation which is S...

Resolved! Cannot move items from virtual vault back to exchange

Hi I am using EV 9.0.1. Whenever i am trying to move items from VV back to inbox , i am getting error "Administrative policy prevents you from movng items out of virtual vault. I have checked the desktop policy & Users can copy items to another store...

Resolved! Decomission EV 10.01

I have a EV 10.01 cluster and management wants me to decomission the server and move all the archives to a PST file on each user's network drive.   This is what I am planning on doing. 1) Stop all tasks. 2) Export all archives to the user's network f...

Resolved! Issues with partitions not marking as backed up

I experiencing an issue with a recently created EV mailbox archiving partition. I am using the "partitionsecurednotification.xml" trigger file as described in http://www.symantec.com/business/support/index?page=content&id=TECH35610 however despite th...

Resolved! EV and Migration of SharePoint 2007 to 2010

Hi, We have a customer who is planing to migrate SharePoint 2007 to 2010. They are using EV 9.0.3 in their environment. The 2010 farm will be installed on new server but it will use the old name. EV SharePoint archiving is now in place with versionin...

Pixa by Level 4
Partner Accredited
  • 558 Views
  • 2 replies
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Resolved! Enterprise vault - Task list error in Outlook

We have enterprise vault 9.0.2 for exchange, and use exchange 2007 and outlook 2007. I wanted to find out where in the admin console you set what items or folders in outlook should be archived, such as should be specific folders, inbox etc.  As we ha...

guv1972 by Level 3
  • 477 Views
  • 3 replies
  • 2 kudos

Resolved! Error 13360 and 6796

Hi All,   Have another situation. Have a clinet who is receiving loads of 13360 and 6796 errors (non stop)     Event Type: Error Event Source: Enterprise Vault  Event Category: Storage Online  Event ID: 6796 Date: 10/10/2012 Time: 13:50:54 User: N/A ...

Resolved! SQL reporting

Hi All,   we are running SQL 2008 R2 and the reporting services have been setup. I am currently trying to install the EV reporting but I constanitly get the error "ensure that you can access the reporting page..." but if I open the webpage (using the...

Resolved! Retention on Journal

Hi, I'm using EV10Sp1, Exchange 2010, Outlook 2010.  My client is journaling items with the retention category for journaling set to prevent deletion.  They now realise they may have to deal with data spills in the future and want to know if this set...

Sortid by Level 6
  • 221 Views
  • 3 replies
  • 0 kudos

Resolved! Quick Walkthrough - Enteprise Vault 9 and ISA 2006 Configuration

Hello I just needed a quick walkthrough OR quick confirmation on cetrain queries around Enterprise vault 9.0.1, Exchange 2010 and ISA 2006 configuration for OWA & outlook anywhere. So far, I've reviewed following: How to configure Enterprise Vault (E...

AKL by Level 6
Certified
  • 387 Views
  • 2 replies
  • 1 kudos