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Enterprise Vault

Discussion Posts

Resolved! Moving archives of deleted account.

  I have one user whose account and mailboxes have been deleted which was enabled for archiving and now new account has been created for him.   User wants to access his old archived emails, I will enable archiving on his new mailbox within the same v...

Resolved! separating index services and storage

hello.  thanks for the time.  we are upgrading from EV 9 to EV 10 and we want to separate the index from the storage services.  we have 2000 users and I was reading if you have more than 4000 then thats when its worth separating and creating an index...

goof717 by Level 5
  • 692 Views
  • 13 replies
  • 1 kudos

Resolved! Exchange Provisioning Task in Error Status

I have an issue with a Provisioning task which does not appear to be functioning. The server itself was upgraded to 9.0.4 about 3 weeks ago and everything was working fine until yesterday when I tried to run a manual Provisioning Task. I got a strang...

AlanJ by Level 4
Partner Accredited Certified
  • 2521 Views
  • 15 replies
  • 0 kudos

Exchange Provisioning Task in Error Status

I have an issue on a 9.0.4 server where the Provisioning Task is showing as an error status. This particular server was upgraded about 3 weeks ago and everything was working fine until yesterday when wanting to run the task manually, a error popped u...

AlanJ by Level 4
Partner Accredited Certified
  • 204 Views
  • 0 replies
  • 2 kudos

Resolved! FSA and SIS

Hello, I have an EV 10.0.1 server which is currently used for Mailbox and Journaling archive and both are in one storage group and one vault store. I am in the process of introducing FSA and not sure if I should use the same vault store group with ne...

EVRocks by Level 5
  • 357 Views
  • 4 replies
  • 0 kudos

Resolved! EV 10.0.1 Indexing question

What happens when you make an index volume offline? If there is pending items to be indexed for that index volume, what happens to those? What happens when you archive more item that are destined for that index volume? Many Thanks

ia01 by Level 6
Partner Accredited
  • 388 Views
  • 9 replies
  • 0 kudos

Resolved! SQL Query Help on EV server

Hi I'm getting Event id 3333 (duplicate entries for mailbox) errors for our Journal Mailbox. I've run the following command and confirmed this to be the case: select * from ExchangeMailboxEntry where LegacyMbxDN = '<Mailbox>' I get two entries return...

KeirL by Level 6
Partner
  • 1737 Views
  • 8 replies
  • 1 kudos

Resolved! Restore public folder archive to new server

Hi all We are mnigrating to Office 365.  We need to restore all public folder data so that it can be imported into shared mailboxes in the cloud.  I know you can't export from public folder archives, without hacking the sql database to change the arc...

John_Cook by Not applicable
  • 558 Views
  • 3 replies
  • 0 kudos

Resolved! EV 10.0.1 FSA Question

Hi, If we archive a File using FSA and shortcut is now converted to placeholder and shortcut settings is to delete archived file when shortcut is deleted. What if the shortcut is opened and file is not modified. As far as I understand the file will b...

ia01 by Level 6
Partner Accredited
  • 812 Views
  • 12 replies
  • 1 kudos

Resolved! Move Archive Process Step 4 of 5

Hi all, Im in the middle of doing some test moves of archives and am getting a bit annoyed with having to wait for "Step 4 of 5 - Waiting for destination backup." The exact message in the log is: Step 4 of 5 - Waiting for destination backup. 12/10/2...

Resolved! SQL Query Help

Hi, I'm trying to run following where Directory DB in one SQL server and Vault Store DB in another SQL server, how can we run this query in this scenario? select COUNT(*), SUM(SS.ItemSize)/1024 'size in MB' from saveset SS   inner join ArchivePoint A...

ia01 by Level 6
Partner Accredited
  • 275 Views
  • 2 replies
  • 0 kudos

Resolved! archiving query

We have identified an issue on our environment where Microsoft Forefront was identifying emails as " .bin " files  which appears to have impacted our EV journalling environment . The EV journal servers are reporting " The following message could not ...

GTK by Level 6
  • 288 Views
  • 6 replies
  • 0 kudos

Resolved! Mailbox Archiving State = 3

Hi Can someone offer me a summary of what the status of  'Mailbox Archiving State = 3' actual means and it's implications? We have an EV10 environment which was initially configured on Exch2007 but this was upgraded to Echange 2010 before user mailbo...

KeirL by Level 6
Partner
  • 1420 Views
  • 5 replies
  • 0 kudos

Resolved! EV Outlook Add in not showing up in Outlook

Hi all :) I have one user with an EV problem. He is running windows 7, Office 2010. I have installed the http-only addin but although it appears in the add-in list it is not loading when outlook starts and there are no EV tabs on his menu. I have rei...

TRP by Level 5
  • 3747 Views
  • 10 replies
  • 0 kudos

Resolved! EV permission question

Is there a way in EV (we are using 8 sp5) to see how many archives a particular account is applied to ? Permission browser only allows you to select 1 archive at a time. I want to be able to see how many archives a particular account has permisison t...

GTK by Level 6
  • 297 Views
  • 2 replies
  • 2 kudos

Resolved! restoreshortcutbody process

hi i am following this article http://www.symantec.com/business/support/index?page=content&id=TECH47364 to insert the hyperlink in the shortcut of the archived messages i started this process on Friday night, and monitored with outlook custom search ...

elbutre by Level 4
  • 1130 Views
  • 24 replies
  • 0 kudos