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Enterprise Vault

Discussion Posts

Enterprise Vault PST Locator Task fails to find PST

We are facing the problem that the PST Locator Task says it has run successfully. No error. PST Locator Task is running with Administrator Rights and performing a Registry Search. For approximately 100 clients pst files have been detected and they ha...

twiinart by Level 3
  • 2118 Views
  • 15 replies
  • 0 kudos

Resolved! Cannot install EV Client on a desktop

Hi All I normally wouldn’t post such a relatively mundane question on these  forums but this is effecting one of the directors of one of my customers.   Anyway the customer is on EV 9.0 sp 2  ,and we cannot get the HTTP  EV Client to install properly...

Resolved! FSA Reporting error in target server

Hello, I have installed EV FSA Reporting and I can't configure a target server because I receive the following error: Failed to change the FSA Reporting configuration for the file server ". Reason: One of the following errors ocurred: -Failed to save...

Resolved! Changing partition types

Im using EV9 Sp2.  At the moment we are using SAN attached storage for partitions, with NTFS.  If I wanted to move to a new storage type (Cellera for example), would it be possible to do this for all partitions (old and new) or would I only be able t...

Sortid by Level 6
  • 383 Views
  • 5 replies
  • 0 kudos

Resolved! Move Journaling task to Different EV Server in Same Site

Hello I am running an Enterprise vault 9.0.1 environment with 5 EV Servers and 1 SQL 2008 R2 backend server. The environment was upgraded and moved to a different data center few months back. One of EV server was left back for certain reason - EV4 (s...

AKL by Level 6
Certified
  • 454 Views
  • 6 replies
  • 0 kudos

Resolved! EV9.0.2 and OWA9.0.3 Extensions on Exchange 2010 CAS

Hi, Here is my environment:  multiple EV9.0.2 servers and Exchange 2010 (number of mailbox servers and CAS servers) with OWA 9.0.2 extensions. We are looking to upgrade to EV 9.0.3 (SP3).  My question is: Can I patch the CAS servers first with the ne...

Raf999 by Level 3
  • 440 Views
  • 4 replies
  • 0 kudos

Resolved! What's the performance hit on starting to delete shortcuts?

Hello, We have EV8SP5 with mainly Outlook 2003 clients. About 4000 mailboxes enabled for archiving since 1-2 years. Up to now, we never deleted user shortcuts. We need to start doing that now because most users have accumulated a few thousand shortcu...

BruGuy by Level 6
  • 166 Views
  • 1 replies
  • 0 kudos

Resolved! Inconsistent number of items listed in Archive Explorer

We are using EV 8.0 SP4 backend with Outlook 2003 and  EV client 9 add-in. Intermittently within Archive Explorer we are seeing discrepancies in the number of items located within folders A user navigates through folder,  0 items is listed, after a f...

FBD by Level 3
  • 477 Views
  • 4 replies
  • 0 kudos

Resolved! Enterprise Vault client for BB, ipad and iphone

Hello, We are installing EV 10 and we want to be able to recall archived mail from mobile devices (BB, ipad, ....). I've found on the net that it is not possible : Can I use my blackberry, iPhone or other mobile device to access vaulted mail? There a...

donypie by Level 4
  • 2903 Views
  • 2 replies
  • 1 kudos

Resolved! User wants to see Archive contents in mail folders panel

Hi   A user up until recently had his archived PST files viewable in the mail folders pane in Outlook. For some reason they have now vanished and the contents can only be viewed from archive explorer. Is there any way of restoring this ability to vie...

Resolved! EV upgrade to version 10/Exchange 2010

Hi, I am in the pipeline of upgrading our exchange and ev environment from version  8.0.5.1048 on a single server. Exchange is 2007 to go to 2010 Is there an easier way of doing this without having to go through from ver 8 to 9 then 10? Is it possibl...

New2EV by Level 3
  • 495 Views
  • 5 replies
  • 0 kudos

Resolved! EV Task report

We have recently migrated our EV 9.1 from standalone server to microsoft A/P cluster (new servers). Every thing is running fine during checking i found that reports for tasks are not being generated. I'll get report if i run task in report mode manua...

Resolved! no instances for MSMQ counters in Enterprise Vault Cluster

I'm able to view the MSMQ queues using Message Queueing in Server Manager when connected to Cluster virtual name. And I'm able to find the MSMQ counters, but there are no instances available for you to view the counters. The counters for EV journal t...

patriot3w by Level 5
Partner Accredited
  • 346 Views
  • 2 replies
  • 0 kudos

Resolved! Cannot restore from EV

I have problem restoring archive email from my EV 9.0.2. email that I m trying to restore is stuck at the clock with blue arrow icon. On the EV server, i m getting alot of error 6838 from migrator server.

yeow_km by Level 5
  • 976 Views
  • 13 replies
  • 0 kudos