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Enterprise Vault

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Resolved! EV9 and Windows 7 Search

I'm having a weird issue I can't get worked out regarding search. Here's a rundown of the environment: Server version:  9.0.1.1073 Outlook Add-in Version: 9.0.5186 Windows 7 Enterprise x86 desktops Outlook 2007 OS, Office and EV all have the latest p...

CMBMike by Not applicable
  • 215 Views
  • 3 replies
  • 0 kudos

Resolved! FSA 9.0 vs. Adobe Reader X Protected Mode

Hey there, did anyone already noticed problems when opening archived *.pdf files with Adobe Reader X (newest version) with protected mode enabled (sandboxing feature introduced in version X; enabled by default)? I got one customer describing an issue...

Simon_B_ by Level 6
Partner Accredited
  • 1119 Views
  • 12 replies
  • 0 kudos

Resolved! Archiving from HNAS (BlueARC)

Hi, Trying to archive from HNAS with EV 9.0. successfully added server as target bt while adding volume it gives access denied. Accessign share folder is working fine but not able to add in EV. already go through http://www.symantec.com/business/supp...

Ash by Level 3
Partner Accredited
  • 605 Views
  • 2 replies
  • 0 kudos

Resolved! Migrating Mailboxes X Forest - not moving AD object, or EV Data

Hi Folks,    Huge migration project.  Moving mailboxes from mulitple exchange environments, to an Exchange 2010 in a new domain using linked-mailboxes. However we want the original user in Domain A, to retain permissions on thier archive. At the mome...

wandarah by Level 5
Partner Accredited
  • 630 Views
  • 7 replies
  • 0 kudos

Resolved! Does EVPM still work in v 9.0 as usual?

I am trying to immediately archive some leavers' mailboxes by using the EVPM script from this article:   http://www.symantec.com/business/support/index?page=content&id=TECH37892   But it doesn't seem to do anything.

Resolved! EV migration from old MSCS to new MSCS hardware

Hello Everyone, I am currently planning to migrate my current EV9.0.0 from an old MSCS (Windows 2003 R2) to new hardware with the same MSCS config. Current MSCS config: - EVClustername (two nodes) - Windows 2003 R2 SP2 Enterprise Edition 32bit - EV9....

LCT by Level 6
Accredited Certified
  • 402 Views
  • 8 replies
  • 0 kudos

Resolved! FYI: New Outlook 2007 hotfix released for performance

Hey guys, Just thought i'd give you a headsup in case you didn't know, Microsoft have released the official Outlook 2007 performance hotfix that should be used, especially if you are archiving from Exchange 2010. The previous hotfix came with certai...

JesusWept3 by Level 6
Partner Accredited Certified
  • 868 Views
  • 11 replies
  • 5 kudos

EV 8 Issues with MS Patches 10-036 and 10-087

A collegue found an issue with EV icons disappearing from a user's Outlook. With versions SP3, 4 and 5 of EV 8 and using Outlook 2003 SP3, he found a situation where the client would not display the store in vault or restore from vault icons on the t...

Resolved! Recreating Virtual Directory

Hi All   Does anyone know how to recreate the V virtual directory manually? I looked through the EV INstallation guide but could not find anything. Running 9 sp 1. Also would uninstalling and reinstalling recreate the Virtual directory?   

Resolved! How do I get more pages in Archive Explorer?

I actually know the answer to this question, my real question, whihc I thought was too long for the title is "What are the repercussions of allowing more pages to be retuned in Archive Explorer". My webapp.ini file has a FederatedSearchMaxItems value...

Resolved! Export a particular folder to PST.

Hi all, I need to export a particular folder in an user's archive for import into a different archive. The documentation on this appears sparse and I am having difficulty finding a previous forum thread which provides an answer. My folder is called s...

Resolved! .Netframework 4?

Hi all, Does anyone have an experiences when installing .netframework 4 on their EV environment? When we upgraded to 8.0.4 we installed the required .Netframework 3.5 SP1 to get the status alerts on the admin console. We are soon upgrading to 8.0.5 a...

PST migration and mailbox quotas

Hi, Our environment consists of Exchange 2003, EV8 SP4. We have 'soft' mailbox quotas, ie, we send warning emails when users mailboxes exceed a quota. But we never stop the users ability to send or receive email. Because of this, we have a lot of peo...

Upgrading EV 8.0.2 to 9.0.1

hi,     I am going through the process of upgrading Enterprise Vault version 8.0.2 to version 9.0.1 on 3 EV servers. after running setup.exe on server1, i received the following error:-   Setup has detected an error in the IIS configuration. You can ...

How to shutdown EV server properly?

Hi, my customer uses Enterprise Vault 7 sp2 on Windows 2003 SP2. I need to shutdown the server. My question is: how to shutdown the EV server properly? Do I need to stop EV services or tasks before shutdown? If yes, what are the services or tasks to ...

liuyang by Level 6
Partner Accredited
  • 397 Views
  • 6 replies
  • 0 kudos

Upgrading to Exchange 2010 SP1 - Issues?

I have a customer who just purchased EV 9.0 SP1 and is worried about upgrading his Exchange 2010 server to SP1.  He realizes that he must be at SP1 in order to implement EV however he is worried about Exchange 2010 SP1 as he has heard it is flacky an...

Resolved! Archiving Fails in Foreign Domain

I'm an Enterprise Vault newbie so hopefully this is something simple.... Using EV 9.01 to archive a Windows 2008 SP2 x64 file server in the same domain.  Archives just fine. Now if I try the same thing against a similar file server in a different dom...

Kellino by Level 4
  • 533 Views
  • 7 replies
  • 0 kudos

Resolved! Help with the Syntax for exporting a PST

I'm trying to export a specific folder to PST from a users mailbox. and I keep erroring out .   the piece I'm missing I guess is the \rootfolder\subfolder   I have tried \inbox\EV and variations of it.