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Enterprise Vault

Discussion Posts

Resolved! Event ID - 2776

We recenetly upgrade a server from ev2007 to ev8 sp2 but now seeing these errors in the even viewer An exception occurred in routine AddAttachmentListToMsgBody EXCEPTION_ACCESS_VIOLATION @ 0x78145808 For more information, see Help and Support C...

Resolved! Need recovery advice

Hello all, This is a new test installation and customer has a concern about accidentally deleted items, as they will allow users to delete stuff. I know only one method to keep deleted items for a while which is set up within Site Settings to recov...

Bekir by Level 4
Partner
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  • 7 replies
  • 0 kudos

New EV 8.1 install using existing SQL server impact

Dear All, I have successfully implemented our enterprise vault into a test environment after much tinkering it works very well, before I start work on the production install I was hoping to find out the impact it will have on the current network espe...

Can't Archive Signed Messages after installing EV 8.0 SP2

After we upgraded our EV server 8.0 to SP2, few people now can't archive digitally signed messages. But weird thing is that we can still archive encrypted message (which has IPM.Note.SMIME.MultipartSigned). Tried adding IPM.Note.SMIME.MultipartSigned...

Gian012 by Level 3
  • 465 Views
  • 3 replies
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Resolved! Cannot add users to EV Provisioning Group

Hey Guys please help me out in this. I have a client who deleted a user account from AD without removing it from the EV Provisioning Group, now he cannot add any user to the Provisioning Group. Any ideas on what the issue might be?? Thanks, Majid.

Majid by Level 5
Partner Accredited
  • 1081 Views
  • 9 replies
  • 1 kudos

Resolved! Discovery Accelerator Search Report ?

Is there a report within Dicovery Acclerator that can be run that will show all the search criteria used for each case search (keywords, phrases,  ect..) ? I'm not finding one with that level of detail in the "Reports" options. 

Bobc by Level 4
  • 296 Views
  • 6 replies
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Resolved! Stop Client driven migration

This is an old post But there was never a response and I would like to know how to do this? I tried searching but couldnt find another simillar post. We turned on client driven for one of our remote sites but it's hogging so much bandwidth i need to ...

Resolved! Listing C-Clips

HI All Does anyone know how to get a complete C-clip list from the Enterprise Vault database? I am not a hundred percent sure where that information lives in SQL. Taking a guess here with this one: SELECT RelativeFileName FROM Collection WHERE Col...

Resolved! Confirmation on Centera Deletion

Hi All I have a customer who is using 2 x Centera's for  EV storage and replication. They want to delete messages manually outside the retention period .The Centera's are set in Basic mode and the EV Partition is set to Never .Will they be able to de...

Attachments

Hi,   I 'am having  aproblem when opening e-mails that have been archived for more then 2 years the e-mail is retrieved but the attachement does not open.The only way to view the attachment is by select forward the -email which then brings up the at...

PST Ingestion and Retention

Hi, Can i chnage the Retention Period of the Mails that were ingested from PST after they are ingented to the Archive. Ex: say i if have ingested the PST  to the Archives with a retention of Permenent can change the retention after some to to say 5...

NO SHORTCUTS BEING CREATED

we have recently  installed ev 8.0 and we are currently testing the product, however we are facing an issue with EV that no matter what we try to archive we do get shortcuts being created and in the Ev reports it say that no rules found for shorcut c...

Export archives to their original mailboxes EV 7

We are using EV 7 sp1, and are trying to export some archives back to their original mailboxes.  What if the folder structure in the mailbox  has changed since it has been archived.  That is, the current folder structure in the mailbox does not match...

Gogeta by Level 4
  • 96 Views
  • 1 replies
  • 0 kudos