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Browser Search Link

Has anyone seen a situation where when a user clicks on the search button and the search page comes up, the browser search link in the upper left corner doesn't appear? Any ideas on why this might be happening?Thanks,Jason

Resolved! PST Migrator Issue...

Hi,We have been using the PST Migrator to import PST mail to archive vault with no problems until now.This specific PST file, size close to 2 GB is causing errors and is not getting archived.Please find below the EV log for this :____________________...

Error when trying to open a vaulted item

Has anyone seen this error before? It seems to be tied to the machine, as the user logs onto another pc, and all is ok. Ive tried re-installing the ev client, outlook client, re-creating the users profile.. at a bit of a dead end now so any idea woul...

Field

Hi,One of our users looked into the archive explorer en asked me where is the columm "to". I don't know where it is. Is there a solution to bring it back?

Permissions for specific folders

Hi,If we have a person who has left the firm, we have deleted their Exchange mailbox due to our leavers process and archived any remaining items, then is it possible to give another user access to just specific folder in their KVS archive?I know you ...

Archive Task - Warning, in Enterprise Vault Log

Hi,We are seeing the following Warning EV log happening quite often, please can somebody help us with this. Please see below information on this.Event ID : 3285Category : Archive TaskType : Warning_________________________________________________...

Single Instance Storage - SIS

I want to try and get the definitive answer on Single Instance Storage for Mailbox archiving.I would like to confirm the following. SIS of attachments does not occur across different messages. So, if an email and attachment are mailed to 1,000 people...

Alan_M by • Level 6
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  • 3 replies
  • 0 kudos

Resolved! restore all files from Enterprise Vault FSA

We have archived many 4TB of files in Enterprise Vault 6 by File System Archive and placeholder services.Now I need to do the opposite of archive: restore all files into original storage.To do it I only know a robocopy tool to copy all placeholder to...

Lu_K by • Level 4
Partner Accredited Certified
  • 1622 Views
  • 6 replies
  • 0 kudos

Resolved! Double Click will not restore email

I'm running Enterprise Vault 6 w/SP 2. I enabled about 100 mail boxes to be archived. When my users click on a email to restore it, there is no enterprise vault icon, the email is blank and will not restore. They can use the Enterprise search button ...

Welcome message not sent

Since a couple of weeks, my welcome message are not sent anymore. I really don't know what happened. I received the following error message in the log:--Error whilst enabling mailbox for user /o=Enterprise/ou=First Administrative Group/cn=Recipient...

selective journaling

Hi,I have a common problem...I have 4000 exchange mailboxes in 4 information stores. And idea is to journal only 200 mailboxes with no reorganization of Exchange IS and mailboxes (that should be easy...,). I look in Install&admin guide and there is s...

OWA Search & AE buttons

We've recently been upgraded to EV 6 sp3. Everything seems to work with the exception of the buttons for Search and Archive Explorer in OWA. I can open archived items in OWA, delete them, manually archive etc.I can open Archive Explorer and Search ...

Resolved! OWA and Read Only mode

If I have EV in read only mode in order to perform a backup am I right in thinking that retrieval of an archived message via OWA will fail as this is actually a restore operation?Thanks.

Alan_M by • Level 6
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  • 5 replies
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What's in a DVS file

I understand that the DVS file contains a compressed copy of the original archived item and approx. 5 Kb of meta data. Is this correct? What does the metadata consist of?

Alan_M by • Level 6
  • 3046 Views
  • 11 replies
  • 1 kudos

problem enabling mailbox for archiving

Hi, One of our company employee had lef the org. We deleted this archive and disabled his account and moved to xemployee OU in AD. Now the user has rejoined the company. I just reenabled the AD account. Mailbox functionality is working fine. The Ad ...