error - whilst processing mailbox with dn .... [0x8004011D]

[sf78]

Hi,

I am unable to disable a mailbox for archiving.if have tried manually in the administration console but no luck.
i then came accross a kb showing how to do it with evpm.

the syntax is to my knowledge correct but i keep on receiving that error message.

All these users no longer have an exchange account. is there another way to disable archiving for these users?

Thanks

[JesusWept3 · Accepted solution]

Symantec are aware of this issue and currently working on a fix.
however you could edit the exchangemailboxentry and change the statuses through there

[sf78]

wierd thing is that most of the users have flag 2 already (admbxflags = 2 AD account is disabled ) but they are still in the reports generated...
is there anything else that can be done ? otherwise i need to wait for symantec to come up with a fix...