owa sent items right click ev actions missing

[K_G]

hi,

i have ev 9.02 environment.

when i go to owa -sent items-right click ev actions archive restore not shown!(in all users)

it is works in inbox all extansions works.

i changed "on " in desktop policy-advanced settings-owa- archive subfolders.

what is your idea?

thanks...

[JesusWept3]

What version of exchange? 2003, 2007, 2010? If 2003 is this on a front end or a back end server or both? Internal or external? Are you using premium or lie version of OWA client? Does this happen for all users and has it ever worked? What browser Are you using?

[K_G]

premium owa client.

all users effected.

ie used,different users and pc tried.

[K_G]

problem still exists.if i couldnt find a solution for right click,how can i see ev buttons on owa ie page?

as you see in owa 2007 buttons can see in top of the page..

[ZeRoC00L]

Did you install a service pack or rollup pack on the Exchange 2010 server ?

I would suggest to reinstall the OWA 2010 extensions on the Exchange CAS server.

[Rob_Wilcox1 · Accepted solution]

For OWA 2010 we have this as an issue already.

It's currently with our engineering team.

The right click option only appears to be available on the inbox, and subfolders of it... so sent items, deleted items, and other user created folders at the same level as the inbox, don't have the right click option.

[K_G]

I have another customer with owa 2010 ev 9 and ev 10 

there is no problem in their owa sent items right click.

what is your idea on it?

are there any time to fix this issue from engineering team?

thanks...

[K_G]

When will be release this Fix?

Do you have any information on it?

thanks...

[TonySterling]

There is this technote you could subscribe to that should be updated once a fix is found:

Article URL http://www.symantec.com/docs/TECH166588

or you could open a case and reference this etrack:

Source	ETrack
Value	2480498
Description	OWA 2010: EV Actions not consistently available on context (right-click) menus