08-07-2007 05:47 AM
08-07-2007 06:13 AM
08-07-2007 06:46 AM
@Tony Sterling wrote:What is the EV Server version and the EV Client version?
08-08-2007 02:51 PM
Message Edited by Steve Mullenix on 08-08-200705:00 PM
08-09-2007 07:07 AM
@Steve Mullenix wrote:
I've run into this sporadically as well and would love to know what triggers it. Maybe its just the icons but the client just has that wonderful Win3.1 feel too it, when it works (bout 60% of the time in our current deployment). I also wonder if it is related that this same clients had to run the resetEVclient to get the menu bar to show up/work to begin with.
Client:
WinXP w/Outlook 2003 IE6
EV 7.5.1250Message Edited by Steve Mullenix on 08-08-200705:00 PM
08-09-2007 08:35 AM
08-13-2007 07:21 PM
08-13-2007 07:29 PM
@Maynard K wrote:With version 2K7, if you launch AE within Outlook the "close archive" button will work. If you launch AE within a separate browser you will find that the button is no longer available.
10-18-2007 06:22 AM
10-20-2007 12:10 PM
10-21-2007 11:04 PM
10-22-2007 07:03 AM
10-22-2007 11:13 PM
10-23-2007 07:47 AM
When a user starts Outlook, the Enterprise Vault User Extensions now determine whether the Enterprise Vault Exchange forms are installed or need updating, and can add or replace them if necessary.
This enhancement is required to enable Enterprise Vault to store forms in each user's Personal Forms Library in an Exchange 2007 environment when there is no Organizational Forms Library.
You can use the following registry key on the client computer to control the User Extensions' behavior:
HKEY_CURRENT_USER
\SOFTWARE
\KVS
\Enterprise Vault
\Client
\DeployFormsLocally
The possible DWORD values are:
0 – Never deploy forms locally
1 – (Default) Deploy forms only when there is no Organizational Forms Library available
2 – Always deploy forms locally
3 – Always delete Enterprise Vault forms from the user's Personal Forms Library
11-26-2007 07:30 PM
11-12-2008 01:01 PM
Found the fix for your issue, and better yet what causes it.
Apparently running reset EVClient is what breaks this function.
To fix run a regsrv32 valkyrie.dll and test again. worked for us apparently the EVClient reports it registers the valkyrie.dll but obviously not sucessfully
11-13-2008 10:59 AM
Let me first say that this isn't a direct answer to your question about why AE's "close" button isn't working, but rather a justification for a (very) simple workaround. As you already know, you can launch AE in a different window, but I'd go one step further and say you should.
Granted, every organization is different, but I've always found that customers, particularly end-users, had a hard time finding that tiny "close" button, whereas opening a new browser window seems more intuitive. Again, if the customer insists on staying within Outlook, so be it, but most of my customers end up actually preferring to launch a new IE window.
11-13-2008 04:29 PM
How can i open a new thread? or how can i post a question? i am new here and kind of lost. Need help....:(
11-14-2008 12:42 AM
Thank You all for the comments and assistance.
As I am no longer on the project I have forwarded all your input towards my successor.
For as far I am informed the problem is solved. Unfortunately the way how is not clear to me.
Thank you all again,
With kind regards,
11-14-2008 11:34 AM