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rename foder in Vault not permitted

Edyxx
Level 5

Dear All,

In our company we are in the progress to migrate our users from PST to EV 9.0. We do not use auto archive functionality with EV. Users are free to drag and drop mails to the Vault and put them in a folder.

A recent converted user, which has now the PSTs folders structures in his vault is not able to rename any folder in the vault.

It says, EV is unable to rename the folder because the same folder exists in the mailbox. Of course no such folder exists in the mailbox.

We do not experience this problem with other converted users to EV. They can rename folders as the want.

Could you please advice me what went wrong?

Thanks

Edy

 

1 ACCEPTED SOLUTION

Accepted Solutions
2 REPLIES 2

RahulG
Level 6
Employee

Edyxx
Level 5

Thank you for refering me to the techdoc. I will give it a try.

Edy