the journal task could not be started due to startup errors

[GeylaniGani]

hi.

I have a problem in Enterprise Vault 8.0. I installed enterprise vault but I does not work. A lot of reviwed article but any results. Very guite help me.

[Mohawk_Marvin]

The key to getting help is in the detali, saying it doesnt work lacks a great deal of content.

What are the errors?

Has it ever worked?

What steps have you done to trouble shoot?

[GeylaniGani]

I useing Server 2003  64bit. I use the exchange 2007and I use the Enterprise Vault 8.0 SP1.

Running services but Enterprise vault administration console under task and services does not work

[Mohawk_Marvin]

Open Event viewer, what is in there?

[GeylaniGani]

No work.

error is 

the journal task could not be started due to startup errors

event ID 2257and event ID 3305

Experiments include:  http://www.symantec.com/business/support/index?page=content&id=TECH48936&actp=search&viewlocale=en_U...

http://www.symantec.com/business/support/index?page=content&id=TECH55277&actp=search&viewlocale=en_U...

http://www.symantec.com/business/support/index?page=content&id=TECH87839&actp=search&viewlocale=en_U...

[GeylaniGani]

The archiving task 'Exchange mailbox archiving task for ourEXCH' could not be started due to startup errors.

Event ID: 2256

more

The task failed to logon to exchange server. Please ensure the mailbox hos not been hidden.........

Event ID: 3305

Tihs errors is always after reboot

[TSO]

Can you check in the Admin console under the domain if you have a specific GC specified? Can you also run DTrace against the Journatask and post it here.