05-21-2012 05:26 PM
I have a router where the username and password have long been lost, and would like to reset it for use around the office. I've tried looking online, finding what I thought to be the manual for my device, and it indicated that I should unplug the device, flip the first DIP switch to off, plug in the device, wait 4 seconds, turn off the DIP switch, turn back on, and then back off again. This did nothing and the router booted normally. This is a link to what I believe to be the manual for my device: ftp://ftp.symantec.com/public/english_us_canada/products/symantec_firewall_vpn_appliance/manuals/fwv...
is there a reason this does not do anything? Anything I am missing?
Also I cannot find the correct community to post this in, so forgive me if this ends up where it does not belong.
05-21-2012 07:54 PM
thsandman, not a problem. We're here to help. I think this is where you'll want to post the question: