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unable to install netbackup client in solaris

mubarack_s
Level 6

Hi

We are using solaris as master,media and clients. In one of the clients while installing the client i am getting a error like "tarball craetion failed" can any one help me to resolve this?

2 REPLIES 2

AbdulRasheed
Level 6
Employee Accredited Certified

Hi Mubarack,

  You have posted your question on NetBackup Appliances forum. Your question is more suited for NetBackup forum for more visibility for client installation question.

Tmy_70
Level 5
Partner Accredited Certified

 

tar: jre: No such file or directory when installing 6.5.4 
http://seer.entsupport.symantec.com/docs/329242.htm


ISSUE:
VrtsNB_Clt_6.5.4_Solaris.tar.Z failed:Receiving error when installing MP4 for solaris 10 sparc

ERROR :
The installation logs was showing the following :

Saved client binaries successfully.
JRE tarball creation complete.
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory
Tar returned 1.
Error saving JRE binaries. !!
/bin/tar cf /usr/openv/netbackup/client/Solaris/Solaris10/JRE.tar jre
tar: jre: No such file or directory <--------- It is showing that "jre" file is not available to TAR and so is exiting with Exit code 1 (failed to open input file).

DIAGNOSTIC :
- Check the size of the packages he downloaded to check if any possibility of corruption.

- The location of "jre" from the NB_update.install script.

# cat NB_update.install
<snip>
1351 cd /usr/openv/java <---------- the script is changing it's location to /usr/openv/java, where it searches for "jre" directory.
1352 ${ECHO} "${TAR} ${Tar_c_Options} ${JTZ} jre" >> ${TMPLOG} 2>> ${TMPLOG}
</snip>

CAUSE:
- The possible cause for unavailabilty of "jre" binaries under /usr/openv/java could be due to the OS was preinstalled with java runtime package outside NBU.

SOLUTION:
- Created a blank "jre" under /usr/openv/java/ directory, which made the installation to complete successfully.