08-31-2011 04:04 PM
For some reason I cannot use Deduplication. I have the license but after restarting the services I do not get the Wizard to create storage server. I believe some sort of patch maybe needed to fix this GUI issue. Credentials only show NDMP Host and nothing else.
I also see the following two events in Event Viewer:
The description for Event ID 1 from source spoold cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
26016: Symantec PureDisk Content Router: Initialize failure.
25002:
BadValue : (none)
File : C:\Program Files\Veritas\pdde\pdregistry.cfg
Section : Symantec\PureDisk\ContentRouter
Entry : ConfigFilePath
Reason : Empty or missing configuration directive, file not found or access denied.
The description for Event ID 1 from source spad cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
26016: Symantec PureDisk Storage Pool Authority: Initialize failure.
25002:
BadValue : (none)
File : C:\Program Files\Veritas\pdde\pdregistry.cfg
Section : Symantec\PureDisk\ContentRouter
Entry : ConfigFilePath
Reason : Empty or missing configuration directive, file not found or access denied.
09-13-2011 08:22 AM
In the NBU Admin Console, is the option "Configure Disk Storage Servers" visible,
if not - its definately a license issue, you can call Symantec Sales Customer Service and ask for a temp license key to check if that enables the required option.
if yes - Are we getting any error when we try to start the "Configure Disk Storage Servers" wizard.
Thanks.