07-28-2014 06:49 PM
NBU server:
系统:Microsoft Windows Server 2008 R2 Enterprise 64-bit
NBU master 版本:7.5
hostname:WIN-SOL2DE4OOTA
EXCHANGE server:
系统:Microsoft Windows Server 2008 R2 Enterprise 64-bit
exchange版本:exchange server 2010 14.03.0123.003
hostname:TEST-XXEX
恢复时,日志信息:
2014/7/29 9:28:53 - begin Restore
2014/7/29 9:28:56 - restoring image TEST-XXEX_1406596279
2014/7/29 9:29:01 - Info bprd(pid=828) Restoring from copy 1 of image created 07/29/14 09:11:19
2014/7/29 9:29:03 - Info bpbrm(pid=4356) TEST-XXEX is the host to restore to
2014/7/29 9:29:03 - Info bpbrm(pid=4356) reading file list from client
2014/7/29 9:29:04 - connecting
2014/7/29 9:29:04 - Info bpbrm(pid=4356) starting bptm
2014/7/29 9:29:11 - Info tar32(pid=6780) Restore started
2014/7/29 9:29:11 - connected; connect time: 00:00:07
2014/7/29 9:29:11 - Info bptm(pid=784) start
2014/7/29 9:29:11 - started process bptm (784)
2014/7/29 9:29:11 - Info bpdm(pid=784) reading backup image
2014/7/29 9:29:11 - Info bptm(pid=784) using 30 data buffers
2014/7/29 9:29:11 - Info bptm(pid=784) spawning a child process
2014/7/29 9:29:11 - Info bptm(pid=784) child pid: 880
2014/7/29 9:29:12 - Info bptm(pid=880) start
2014/7/29 9:29:12 - started process bptm (880)
2014/7/29 9:29:12 - begin reading
2014/7/29 9:29:19 - Error bpbrm(pid=4356) from client TEST-XXEX: ERR - All Exchange databases must be manually dismounted prior to attempting the restore (or select Dismount in restore GUI).
2014/7/29 9:29:19 - Error bpbrm(pid=4356) from client TEST-XXEX: ERR - Aborting restore: Error writing Exchange object: Microsoft Information Store:\GPGC DB1\ Error: BEDS 0x0:
2014/7/29 9:29:19 - Info tar32(pid=6780) done. status 5
2014/7/29 9:29:19 - Info tar32(pid=6780) done. status: 185
2014/7/29 9:29:19 - Info bptm(pid=784) EXITING with status 24 <----------
2014/7/29 9:29:19 - Info tar32(pid=6780) done. status: 24: socket write failed
2014/7/29 9:29:19 - Error bpbrm(pid=4356) client restore EXIT STATUS 24: socket write failed
2014/7/29 9:29:19 - restored image TEST-XXEX_1406596279 - (socket write failed(24)); restore time 00:00:23
2014/7/29 9:29:19 - end Restore; elapsed time: 00:00:26
MS-Exchange-Server policy restore error(2810)
请帮忙指点一下,谢谢!
07-28-2014 07:58 PM
2014/7/29 9:29:19 - Error bpbrm(pid=4356) from client TEST-XXEX: ERR - All Exchange databases must be manually dismounted prior to attempting the restore (or select Dismount in restore GUI).
so did you try this...?
Exchage DB must be dismounted or you need to select that option on restore window (2nd tab) and then try again.
let us know if that failed too
07-28-2014 08:07 PM
07-28-2014 08:52 PM
Info bptm(pid=4212) EXITING with status 0
2014/7/29 10:06:38 - Error bpbrm(pid=2692) from client TEST-XXEX: ERR - An Exchange restore error was detected. You may need to manually mount the Database stores to successfully finish the restore.
check in the event viewer of the exchage server for any error messages related to exchange..
also ask exchage admin to look for restore DB and if they found try to mount it manually and validate it.
if that works, it will help to isolate the issue.
07-28-2014 10:28 PM
Have a look at this TN: http://www.symantec.com/docs/TECH175849
It describes an issue with NBU Client Service account with insufficient Exchange rights.
If this does not fix your issue, have a look at this o-l-d TN (very old NBU, Windows and Exchange versions).
It shows how to use errors seen in Event Viewer to understand what exactly failed on Exchange side and to use eseutil to repair/recover the database.
http://www.symantec.com/docs/TECH125368
08-05-2014 06:46 PM