12-16-2020 10:22 PM
Hi All,
I have a client without netbackup installed. I need to install netbackup client inside it.
However, the client has a certificate entry already in the netbackup master.
I did the usual generate token from master then add the token in the silent.cmd. I've set the following parameters:
SET AUTHORIZATION_TOKEN=TOKEN SET CA_CERTIFICATE_FINGERPRINT=FINGERPRINT_FROM_MASTER_CERTIFICATE
Run the script but I'm getting errors.
Would like to know what could have happened in below.
EXIT STATUS 5989: Reissue token is mandatory as a certificate is already issued to this host. Revoke the existing certificate if it is active and map this host name to the associated host ID. --------------------------------------------------------------------------< + : Attempt to deploy host certificate failed with status code [5989]. NetBackup security requirements are documented at https://www.veritas.com/support/en_US/article.000127129. CustomAction Immediate_DeploySecurityCertificates returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) + : Action ended: Immediate_DeploySecurityCertificates. Return value 3.
NetBackup Client Version 8.2.
Appreciate any help for this.
Thank you.
12-16-2020 10:38 PM
Have a look at this article: https://www.veritas.com/support/en_US/article.100039700
12-17-2020 12:35 AM
Hi @Marianne thanks for your reply. Have tried the solution but it seems that we need to install via GUI first then skip the token part then run the nbcertcmd after. Is there a way to add token in the silentclient.cmd, re-run cmd file then install netbackup silently?
12-17-2020 01:53 PM
Try these steps for the client where you reinstalled the client. Even if you add token in silent command it may not work for Netbackup client id (name) which is already exists/configured in the Netbackup database.
12-17-2020 07:35 PM
@Tape_Archived thanks for your reply and the additional info. It's unfortunate to not being able to use the token in silentclient.cmd for re-install. Will try using your recommended steps.
12-17-2020 10:28 PM
I'm not sure what exactly you have tried.
Have you followed the steps to create the reissue token on the master for this specific client, then copy the newly generated token and replace the previous token in the silentclient.cmd file?
12-17-2020 11:26 PM - edited 12-17-2020 11:28 PM
Hi @Marianne
Yes, I did the following:
1. Generate the token from the master. 2. Copy the token and set the AUTHORIZATION_TOKEN in the silentclient.cmd file. By default, the token value is SKIP. 3. Run the cmd script. 4. Error installation.
I did the following based on the link that you've provided:
1. Generate token from master 2. Run setup.exe file to install the NetBackup Client. 3. Skip the token part. 4. Successful installation. 5. Execute nbcertcmd plus the token.
This works but I was hoping to have it installed silently.
Thank you.
12-18-2020 07:44 AM
I'm wondering about your step - 'generated the token'. Did you generate a re-issue token or a 'normal' token? The re-issue token is what is required, and by my understanding should work in your use case.