BMR error: The .inf file c:\windows\inf\oem6.inf does not have the necessary information about the driver files

[Armand_Basoh]

Error when performing backup with Netbackup. All the child process are terminated correctly, but the main process failed with partial backup Error.

10/28/2012 18:00:00 - Info nbjm (pid=8058) starting backup job (jobid=430967) for client abipsrv01, policy bawindsystem, schedule fsbckdaily_incr
10/28/2012 18:00:00 - Info nbjm (pid=8058) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=430967, request id:{E8E63A8A-2120-11E2-9B95-0CFCD73D0B62})
10/28/2012 18:00:00 - requesting resource stubckfile_grp
10/28/2012 18:00:00 - requesting resource dlanbprd01.NBU_CLIENT.MAXJOBS.abipsrv01
10/28/2012 18:00:00 - requesting resource dlanbprd01.NBU_POLICY.MAXJOBS.bawindsystem
10/28/2012 18:00:12 - granted resource  dlanbprd01.NBU_CLIENT.MAXJOBS.abipsrv01
10/28/2012 18:00:12 - granted resource  dlanbprd01.NBU_POLICY.MAXJOBS.bawindsystem
10/28/2012 18:00:12 - granted resource  MediaID=@aaaa@;DiskVolume=/nbudata/bcksys09;DiskPool=DATADSKFILE;Path=/nbudata/bcksys09;StorageServer=dlanbprd01;MediaServer=dlanbprd01
10/28/2012 18:00:12 - granted resource  studskfile
10/28/2012 18:01:45 - estimated 610947 kbytes needed
10/28/2012 18:01:45 - begin Parent Job
10/28/2012 18:01:45 - begin Snapshot: Start Notify Script
10/28/2012 18:01:45 - Info RUNCMD (pid=32537) started
10/28/2012 18:01:45 - Info RUNCMD (pid=32537) exiting with status: 0
Operation Status: 0
10/28/2012 18:01:45 - end Snapshot: Start Notify Script; elapsed time 0:00:00
10/28/2012 18:01:45 - begin Snapshot: Step By Condition
Operation Status: 0
10/28/2012 18:01:45 - end Snapshot: Step By Condition; elapsed time 0:00:00
10/28/2012 18:01:45 - begin Snapshot: Stream Discovery
10/28/2012 18:01:50 - Info bpmount (pid=5076) started
10/28/2012 18:01:50 - Info bpmount (pid=5076) exiting with status: 0
Operation Status: 0
10/28/2012 18:01:50 - end Snapshot: Stream Discovery; elapsed time 0:00:05
10/28/2012 18:01:50 - begin Snapshot: Bare Metal Restore Save
10/28/2012 18:01:50 - started process bpbrm (pid=32650)
10/28/2012 18:01:59 - collecting BMR information
10/28/2012 18:01:59 - connecting
10/28/2012 18:02:04 - connected; connect time: 0:00:00
10/28/2012 18:02:04 - transfering BMR information to the master server
10/28/2012 18:02:04 - connecting
10/28/2012 18:02:05 - connected; connect time: 0:00:00
10/28/2012 18:02:21 - Error bpbrm (pid=32650) BMRERR: Received BMR error: The .inf file c:\windows\inf\oem6.inf does not have the neccessary information about the driver files. Please install the latest version of the Secondary AMD IDE Channel drivers, which, in most cases, resolves the problem.An error occurred while processing driver for PCIIDE\IDECHANNEL\4&22D597A7&0&1, Please verify driver installation. (1)
10/28/2012 18:02:25 - Info bmrsavecfg (pid=0) done. status: 1: the requested operation was partially successful
10/28/2012 18:02:25 - end writing
Operation Status: 1
10/28/2012 18:02:25 - end Snapshot: Bare Metal Restore Save; elapsed time 0:00:35
10/28/2012 18:02:25 - begin Snapshot: Read File List
Operation Status: 0
10/28/2012 18:02:25 - end Snapshot: Read File List; elapsed time 0:00:00
10/28/2012 18:02:25 - begin Snapshot: Create Snapshot
10/28/2012 18:02:25 - started process bpbrm (pid=1266)
10/28/2012 18:02:34 - Info bpbrm (pid=1266) abipsrv01 is the host to backup data from
10/28/2012 18:02:34 - Info bpbrm (pid=1266) reading file list from client
10/28/2012 18:02:34 - Info bpbrm (pid=1266) start bpfis on client
10/28/2012 18:02:34 - Info bpbrm (pid=1266) Starting create snapshot processing
10/28/2012 18:02:42 - Info bpfis (pid=1028) Backup started
10/28/2012 18:03:12 - Info bpfis (pid=1028) done. status: 0
10/28/2012 18:03:12 - end Snapshot: Create Snapshot; elapsed time 0:00:47
10/28/2012 18:03:16 - Info bpfis (pid=0) done. status: 0: the requested operation was successfully completed
10/28/2012 18:03:16 - end writing
Operation Status: 0
10/28/2012 18:03:16 - end Parent Job; elapsed time 0:01:31
10/28/2012 18:03:16 - begin Snapshot: Policy Execution Manager Preprocessed
Operation Status: 0
10/28/2012 18:31:36 - end Snapshot: Policy Execution Manager Preprocessed; elapsed time 0:28:20
10/28/2012 18:31:36 - begin Snapshot: Validate Image
10/28/2012 18:31:36 - end Snapshot: Validate Image; elapsed time 0:00:00
10/28/2012 18:31:36 - begin Snapshot: Delete Snapshot
10/28/2012 18:31:37 - started process bpbrm (pid=30598)
10/28/2012 18:31:41 - Info bpbrm (pid=30598) Starting delete snapshot processing
10/28/2012 18:31:41 - Info bpfis (pid=0) Snapshot will not be deleted
Operation Status: 0
10/28/2012 18:31:53 - Info bpfis (pid=3652) Backup started
10/28/2012 18:31:55 - Info bpfis (pid=3652) done. status: 0
10/28/2012 18:31:55 - end Snapshot: Delete Snapshot; elapsed time 0:00:19
10/28/2012 18:31:55 - Info bpfis (pid=0) done. status: 0: the requested operation was successfully completed
10/28/2012 18:31:55 - end writing
Operation Status: 0
10/28/2012 18:31:55 - begin Snapshot: End Notify Script
10/28/2012 18:31:55 - Info RUNCMD (pid=30756) started
10/28/2012 18:31:55 - Info RUNCMD (pid=30756) exiting with status: 0
Operation Status: 0
10/28/2012 18:31:55 - end Snapshot: End Notify Script; elapsed time 0:00:00
Operation Status: 1
the requested operation was partially successful  (1)
 

Can somme body explain what is the issue?

Rgrds

Armand Basoh