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Backup failing with network read failed on HPUX client

ShafN
Level 3

Hi all,

Backup failing with network read failed on HPUX client,

Incrementals backups are running fine, full backups are failing after running some time.

Need your help

Thanks

shafeeq ahmed

2 ACCEPTED SOLUTIONS

Accepted Solutions

Thiago_Ribeiro
Moderator
Moderator
Partner    VIP    Accredited

Hi,

Did you try to run this backup in another media server? What is your NBU version from Master/Media and Client?

 

Regards,

Thiago Ribeiro

View solution in original post

Thiago_Ribeiro
Moderator
Moderator
Partner    VIP    Accredited

Hi @ShafN,

I found this article, take a look. There some steps to do troubleshooting.

https://www.veritas.com/support/en_US/article.000028515

Regards,

Thiago Ribeiro

View solution in original post

6 REPLIES 6

Marianne
Moderator
Moderator
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Have you tried to increase Client Read Timeout on the media server?
What is this setting at the moment?

yes

CLIENT_READ_TIMEOUT = 1800
CLIENT_CONNECT_TIMEOUT = 1800

and also i have tried with accelerator and without accelerator

Thiago_Ribeiro
Moderator
Moderator
Partner    VIP    Accredited

Hi,

Did you try to run this backup in another media server? What is your NBU version from Master/Media and Client?

 

Regards,

Thiago Ribeiro

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Next step is to create and check logs. Level 3 should be fine

On media server: bptm and bpbrm
Om client: bpbkar

I ran with the other media server, it got successful..

but before marking your comment as solution i need to know what was the reason, please share if you have any idea..

 

-shafeeq

Thiago_Ribeiro
Moderator
Moderator
Partner    VIP    Accredited

Hi @ShafN,

I found this article, take a look. There some steps to do troubleshooting.

https://www.veritas.com/support/en_US/article.000028515

Regards,

Thiago Ribeiro