06-01-2016 09:24 AM
Hi:
I've read about some log in errors in the NBU GUI (status 526):
My enviroment:
- Oracle Enterprise Linux 7.2
- Netbackup 7.6.1.2 (same problem with 7.6.1)
- Error:
Can not connect to the NB-Java authentication service on XXXXXX on port 1556. Exception:
vrts.shared.server.CantConnectToAuthServViaVNETDException
- Work Arround: Stop NBU services, manually restart pbx, start NBU services.
- Expected Resolution: Problem presents every time the server is restarted.
---
Detailed GUI log:
DISPLAY environment variable is set to: localhost:10.0
Console was started on:
Linux XXXXX 3.8.13-98.7.1.el7uek.x86_64 #2 SMP Wed Nov 25 13:51:41 PST 2015 x86_64 x86_64 x86_64 GNU/Linux
Command line options were:
/usr/openv/netbackup/bin/jnbSA
Starting administration console version 7.6.1.
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=
java version "1.7.0_55"
Java(TM) SE Runtime Environment (build 1.7.0_55-b13)
Java HotSpot(TM) 64-Bit Server VM (build 24.55-b03, mixed mode)
ServerInterface:setDebugLevel:262144
BpjavaLoginModule:Setting ServerRequest, debugLevel:262144
BpjavaLoginModule:connectServer:[root][oelnbu72][0]
From Logon, Connecting to vnetd service over PBX port = 1556, authService is true
ServerInterface:Logon:Exception encountered null
ServerInterface:Logon - Initial host:null, Current host:XXXXXXX, PBX port:1556
Can not connect to the NB-Java authentication service on XXXXXX on port 1556. Exception:
vrts.shared.server.CantConnectToAuthServViaVNETDException
06-01-2016 09:37 AM
Similar to problem posted:
But reinstall does not solve the problem, after reboot error persist.
06-01-2016 04:53 PM
06-02-2016 12:18 AM
Try the following possibilitis.
Check all services are running (bpps -x) on that server that you are connecting to - if in doubt do a netbackup start (in the bin/goodies directory) but if pbx_exchange itself is not running you may need to start that first (pbx_exchanged start)
If all services were running then check for firewalls (local and on the server) in case something is just blocking your communications
If you are running the console on a PC with UAC enabled then remember to right click and run as administrator.
Hope this helps.
06-02-2016 02:04 AM
The TN in my post above explains that PBX does not auto start on RHEL 7.
The TN explains why and how to fix it.
11-08-2016 04:09 AM
Moved to new post....