β06-17-2011 08:48 AM
Hello People:
Im working with 7.1 on my master server
We are receiving a error 13 on a policy ALL LOCAL DRIVES for 1 of my servers. Windows 2008 32 STD SP2 with client 7.0
All the other drives C: / D: and G: work perfect.
I just have issue with the Shadow Components, I receive status: 13: file read failed
Here the details for the job:
6/17/2011 11:03:35 AM - Info nbjm(pid=8248) starting backup job (jobid=104317) for client WIN2008SERVER, policy LAN-POLICY, schedule Daily-Full-Backup
6/17/2011 11:03:38 AM - estimated 0 Kbytes needed
6/17/2011 11:03:38 AM - Info nbjm(pid=8248) started backup job for client WIN2008SERVER, policy LAN-POLICY, schedule Daily-Full-Backup on storage unit DISK-STORAGE
6/17/2011 11:03:38 AM - started process bpbrm (10648)
6/17/2011 11:03:39 AM - Info bpbrm(pid=10648) WIN2008SERVER is the host to backup data from
6/17/2011 11:03:39 AM - Info bpbrm(pid=10648) reading file list from client
6/17/2011 11:03:39 AM - connecting
6/17/2011 11:03:43 AM - Info bpbrm(pid=10648) starting bpbkar32 on client
6/17/2011 11:03:43 AM - connected; connect time: 00:00:04
6/17/2011 11:03:47 AM - Info bpbkar32(pid=0) Backup started
6/17/2011 11:03:47 AM - Info bptm(pid=11832) start
6/17/2011 11:03:47 AM - Info bptm(pid=11832) using 1048576 data buffer size
6/17/2011 11:03:47 AM - Info bptm(pid=11832) setting receive network buffer to 4195328 bytes
6/17/2011 11:03:47 AM - Info bptm(pid=11832) using 32 data buffers
6/17/2011 11:03:50 AM - Info bptm(pid=11832) start backup
6/17/2011 11:03:57 AM - Info bptm(pid=11832) backup child process is pid 11900.8092
6/17/2011 11:03:57 AM - Info bptm(pid=11900) start
6/17/2011 11:03:57 AM - begin writing
6/17/2011 11:37:30 AM - Error bpbrm(pid=10648) from client WIN2008SERVER: ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.INF - Estimate:-1 -1
6/17/2011 11:37:31 AM - Warning bpbrm(pid=10648) from client WIN2008SERVER: WRN - can't open object: Shadow Copy Components: (BEDS 0xE000FECB: A failure occurred accessing the backup component document.)
6/17/2011 11:37:32 AM - Warning bpbrm(pid=10648) from client WIN2008SERVER: WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE000FEDD: A failure occurred accessing the object list.)
6/17/2011 11:37:32 AM - Error bpbrm(pid=10648) from client WIN2008SERVER: ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.INF - EXIT STATUS 69: invalid filelist specification
6/17/2011 11:37:32 AM - Error bptm(pid=11900) socket operation failed - 10054 (at child.c.1293)
6/17/2011 11:37:32 AM - Error bptm(pid=11900) unable to perform read from client socket, connection may have been broken
6/17/2011 11:37:36 AM - Error bpbrm(pid=10648) could not send server status message
6/17/2011 11:37:50 AM - end writing; write time: 00:33:53
file read failed(13)
6/17/2011 11:37:55 AM - Info bpbkar32(pid=0) done. status: 13: file read failed
Ny help or suggestion? Thanks
Solved! Go to Solution.
β06-17-2011 11:09 AM
Use instructions in this TN to specify preferred snapshot provider:
http://www.symantec.com/docs/TECH158127
β06-17-2011 09:43 AM
"Error bpbrm(pid=10648) from client WIN2008SERVER: ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers. INF - EXIT STATUS 69: invalid filelist specification"
Have you done this?
β06-17-2011 10:13 AM
No Marianne
How can I do this?
β06-17-2011 10:24 AM
β06-17-2011 10:28 AM
Here the results:
β06-17-2011 10:31 AM
Apologies - I was too late to edit previous post...
These as well, please:
vssadmin list writers
vssadmin list shadowstorage
What is this "Acronis SW provider"?
β06-17-2011 10:49 AM
Acronis is a software for create copies. I can uninstall.
β06-17-2011 11:09 AM
Use instructions in this TN to specify preferred snapshot provider:
http://www.symantec.com/docs/TECH158127
β06-17-2011 11:19 AM
Thanks for this TN.
I use the 3rd option and Its working now.
3- Delete the registry key with the coresponding VSS GUID value
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\
I delete the Acronis SW from the registry.
Ones again Marianne THANKS YOU.