Exchange is not taking backup

[mrinal_sarkar62]

Hi All,

I am getting aome error, while taking backupod Exchange 2010(OS- win 2008 R2(64bit).

I am using NBU 7 in win 2008 R2 64bit.

Here is the error:-

16/09/2010 3:26:16 PM - requesting resource Exchange_Storage
16/09/2010 3:26:16 PM - requesting resource mbhi-app-srv-20.NBU_CLIENT.MAXJOBS.MBHI-MX-SRV-01
16/09/2010 3:26:16 PM - requesting resource mbhi-app-srv-20.NBU_POLICY.MAXJOBS.Exchange_Database_to_Disk
16/09/2010 3:26:16 PM - granted resource mbhi-app-srv-20.NBU_CLIENT.MAXJOBS.MBHI-MX-SRV-01
16/09/2010 3:26:16 PM - granted resource mbhi-app-srv-20.NBU_POLICY.MAXJOBS.Exchange_Database_to_Disk
16/09/2010 3:26:16 PM - granted resource MediaID=@aaaac;Path=D:\Netbackup_Data\Exchange_data;MediaServer=mbhi-app-srv-20
16/09/2010 3:26:16 PM - granted resource Exchange_Storage
16/09/2010 3:26:16 PM - estimated 0 Kbytes needed
16/09/2010 3:26:16 PM - started process bpbrm (7856)
16/09/2010 3:26:28 PM - Error bpbrm(pid=7856) This type of backup is not supported on this version of Exchange
16/09/2010 3:26:30 PM - end writing
the client type is incorrect in the configuration database(72)

THanks.

Mrinal

[Andy_Welburn · Accepted solution]

NetBackup status code 72: the client type is incorrect in the configuration database

http://seer.entsupport.symantec.com/docs/300420.htm

[Deepak_W]

As said by Andy you have check your exchange 2010 backup policy.

Refer to below mentioned link for NBU MS Exchange admin guide. In the same there are some sample policy configurations. Most of the time if you follow that it works...

ftp://exftpp.symantec.com/pub/support/products/NetBackup_Enterprise_Server/357095.pdf

Hope this helps you... 

[mrinal_sarkar62]

Any thing needed that I am missing..

Thanks.

Mrinal

[mrinal_sarkar62]

Hi All,

I have enabled the VSS in the Exchange Policy on Master/Media Server.

It is done as follows:-

Open the exchange policy -> Enabled Shapshot -> Options -> selected the VSS from drop down option. -> OK.

Started the backup again and it was through.

Thanks a lot for all your support.

With Regards,

Mrinal Sarkar

[mrinal_sarkar62]

Hi,

Please tell me why I need to enable this option.

Thanks.

Mrinal

[Marianne]

As per Deepak's post - all the answers to your questions are in the Admin Guide....