Facing Issue 58

[2013]

Master = asprd111

Media Server =rsprd341-ebr.ipcoe.att.com

Client = rsprd343-ebr.ipcoe.att.com

Below are are logs of bpcd on rsprd343

04:08:52.547 [24169] <2> logconnections: BPCD ACCEPT FROM 199.37.187.66.45481 TO 135.44.86.42.13782
04:08:52.547 [24169] <2> bpcd main: setup_sockopts complete
04:08:52.551 [24169] <2> bpcd peer_hostname: Connection from host rsprd341-bkup.ipcoe.att.com (199.37.187.66) port 45481
04:08:52.551 [24169] <2> bpcd valid_server: comparing asprd111.aldc.att.com and rsprd341-bkup.ipcoe.att.com
04:08:52.557 [24169] <2> bpcd valid_server: comparing rsprd341-ebr.ipcoe.att.com and rsprd341-bkup.ipcoe.att.com
04:08:52.622 [24169] <2> bpcd valid_server: comparing rsprd280-ebr.ipcoe.att.com and rsprd341-bkup.ipcoe.att.com
04:08:52.675 [24169] <4> bpcd valid_server: rsprd341-bkup.ipcoe.att.com is not a master server
04:08:52.675 [24169] <16> bpcd valid_server: rsprd341-bkup.ipcoe.att.com is not a media server either
04:08:56.200 [24169] <16> bpcd main: read failed: Cannot assign requested address
04:12:15.777 [24514] <2> ListenForConnection: Unexpected working directory: /root
04:12:15.777 [24514] <2> bpcd main: offset to GMT 0
04:12:15.777 [24514] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.65061 TO 135.44.86.42.13724
04:12:15.778 [24514] <2> bpcd main: setup_sockopts complete
04:12:15.781 [24514] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.53) port 65061
04:12:15.781 [24514] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
04:12:15.787 [24514] <4> bpcd valid_server: hostname comparison succeeded
04:12:15.788 [24514] <2> bpcd main: output socket port number = 1
04:12:16.347 [24514] <2> bpcd main: Duplicated vnetd socket on stderr
04:12:16.347 [24514] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:12:16.347 [24514] <2> bpcd main: VERBOSE = 1
 

I am not geeting why my client is taking the rsprd341-bkup.ipcoe.att.com.

Below is the bp.conf file of client:

rsprd343: more bp.conf
SERVER = asprd111.aldc.att.com
SERVER = rsprd341-ebr.ipcoe.att.com
SERVER = rsprd280-ebr.ipcoe.att.com
CLIENT_NAME = rsprd343-ebr.ipcoe.att.com
REQUIRED_INTERFACE = rsprd343-ebr.ipcoe.att.com
ALLOW_MEDIA_OVERWRITE = ANSI
VERBOSE
CLIENT_CONNECT_TIMEOUT = 300
CLIENT_READ_TIMEOUT = 3600
---------------------------------------------------------------------------------------

bpclntcmd output

rsprd343: ./bpclntcmd -sv
7.1

rsprd343: ./bpclntcmd -pn
expecting response from server asprd111.aldc.att.com
rsprd343-ebr.ipcoe.att.com rsprd343-ebr.ipcoe.att.com 135.44.86.42 50022

rsprd343: ./bpclntcmd -self
yp_get_default_domain failed: (6) internal yp server or client error
NIS does not seem to be running: (1) args to yp function are bad
gethostname() returned: rsprd343-ebr.ipcoe.att.com
host rsprd343-ebr.ipcoe.att.com: rsprd343-ebr at 135.44.86.42 (0x872c562a)
aliases:     rsprd343-ebr.ipcoe.att.com

./bpclntcmd -hn rsprd341-ebr.ipcoe.att.com
host rsprd341-ebr.ipcoe.att.com: rsprd341-ebr.ipcoe.att.com at 135.153.168.41 (0x8799a829)
aliases:
-------------------------------------------------------------------------------------------------------------------------------------------

hosts file

rsprd343: more hosts
#
# Internet host table
#
::1     localhost
127.0.0.1       localhost
132.201.37.21   132.201.37.21
199.37.145.14   rsprd343        rsprd343.ipcoe.att.com  loghost
199.37.145.15   rsprd343-bkup   rsprd343-bkup.ipcoe.att.com
199.37.145.16   rsprd343-hb1    rsprd343-hb1.ipcoe.att.com
199.37.145.17   rsprd343-hb2    rsprd343-hb2.ipcoe.att.com

# EBR
135.44.86.42  rsprd343-ebr      rsprd343-ebr.ipcoe.att.com
135.44.86.43  rsprd343-ebr-bkup rsprd343-ebr-bkup.ipcoe.att.com
135.44.86.44  rsprd343-ebr-hb1  rsprd343-ebr-hb1.ipcoe.att.com
135.44.86.45  rsprd343-ebr-hb2  rsprd343-ebr-hb2.ipcoe.att.com
135.44.86.46  rsprd343-ebr2     rsprd343-ebr2.ipcoe.att.com
135.44.86.47  rsprd343-ebr2-bkup        rsprd343-ebr2-bkup.ipcoe.att.com
135.44.86.48  rsprd343-ebr2-hb1 rsprd343-ebr2-hb1.ipcoe.att.com
135.44.86.49  rsprd343-ebr2-hb2 rsprd343-ebr2-hb2.ipcoe.att.com
135.44.86.210 rsprd363-ebr      rsprd363-ebr.ipcoe.att.com      #Client
135.53.28.53  asprd111          asprd111.aldc.att.com    #Master
135.53.28.54 asprd111           asprd111.aldc.att.com   #Master

# NAS IP
135.44.87.42  rsprd343-nas1     rsprd343-nas1.ipcoe.att.com
135.44.87.43  rsprd343-nas2     rsprd343-nas2.ipcoe.att.com
135.44.87.44  rsprd343-nas3     rsprd343-nas3.ipcoe.att.com
135.44.87.45  rsprd343-nas4     rsprd343-nas4.ipcoe.att.com

# Data Domain
135.44.87.100  r22645ddr03-nas1  r22645ddr03-nas1.ipcoe.att.com
135.44.87.101  r22645ddr03-nas2  r22645ddr03-nas2.ipcoe.att.com
#

---------------------------------------------------------------------------------------------------------

Media Server :rsprd341-ebr.ipcoe.att.com

etc hosts file

 more hosts
#
# Internet host table
#

127.0.0.1       localhost
199.37.187.65   rsprd341        rsprd341.ipcoe.att.com loghost
199.37.187.66   rsprd341-bkup   rsprd341-bkup.ipcoe.att.com
199.37.187.67   rsprd341-hb1    rsprd341-hb1.ipcoe.att.com
199.37.187.69   rsprd341-hb2    rsprd341-hb2.ipcoe.att.com
#
#
# EBR
135.153.168.41  rsprd341-ebr            rsprd341-ebr.ipcoe.att.com
135.153.168.42  rsprd341-ebr-bkup       rsprd341-ebr-bkup.ipcoe.att.com
135.153.168.43  rsprd341-ebr-hb1        rsprd341-ebr-hb1.ipcoe.att.com
135.153.168.44  rsprd341-ebr-hb2        rsprd341-ebr-hb2.ipcoe.att.com
135.153.168.45  rsprd341-ebr2           rsprd341-ebr2.ipcoe.att.com
135.153.168.46  rsprd341-ebr2-bkup      rsprd341-ebr2-bkup.ipcoe.att.com
135.153.168.47  rsprd341-ebr2-hb1       rsprd341-ebr2-hb1.ipcoe.att.com
135.153.168.48  rsprd341-ebr2-hb2       rsprd341-ebr2-hb2.ipcoe.att.com
#
#
# NAS IP
135.153.169.41  rsprd341-nas1   rsprd341-nas1.ipcoe.att.com
135.153.169.42  rsprd341-nas2   rsprd342-nas1.ipcoe.att.com
135.153.169.43  rsprd341-nas3   rsprd343-nas1.ipcoe.att.com
135.153.169.44  rsprd341-nas4   rsprd344-nas1.ipcoe.att.com
#
#
# Data Domain
135.153.169.30  r63044ddr03-nas1  r63044ddr03-nas1.ipcoe.att.com
135.153.169.31  r63044ddr03-nas2  r63044ddr03-nas2.ipcoe.att.com
135.153.169.32  r63044ddr03-nas3  r63044ddr03-nas3.ipcoe.att.com
135.153.169.33  r63044ddr03-nas4  r63044ddr03-nas4.ipcoe.att.com
# Net Backup
135.153.168.85  rsprd103-ebr      rsprd103-ebr.ipcoe.att.com
135.44.86.210   rsprd363-ebr      rsprd363-ebr.ipcoe.att.com

---------------------------------------------------------------------------------------------------------

bp.conf file

SERVER = asprd111.aldc.att.com
SERVER = rsprd341-ebr.ipcoe.att.com
CLIENT_NAME = rsprd341-ebr.ipcoe.att.com
EMMSERVER = asprd111.aldc.att.com
REQUIRED_INTERFACE = rsprd341-ebr.ipcoe.att.com
ALLOW_MEDIA_OVERWRITE = ANSI
VERBOSE = 1
CLIENT_CONNECT_TIMEOUT = 300
CLIENT_READ_TIMEOUT = 1800
ENABLE_ROBUST_LOGGING = NO

--------------------------------------------------------------------------------------------------------------

Other Media Server backup are running good.....Perviosly rsprd343-ebr.ipcoe.att.com is a media server but now its a client.I have to remove the EMM sntry from Master Server.....

Please help me....

[Marianne]

Your client is receiving connection request from media server IP address 199.37.187.66. 

There is no hosts entry on the client for this IP address. The fact that client is able to resolve this IP address to hostname rsprd341-bkup.ipcoe.att.com says that client is probably using DNS as well.

There is no SERVER entry in Client's bp.conf for rsprd341-bkup.ipcoe.att.com, so the message in bpcd log is correct:

rsprd341-bkup.ipcoe.att.com is not a master server
rsprd341-bkup.ipcoe.att.com is not a media server either
 

Check DNS on client:
nslookup 199.37.187.66

[2013]

@rsprd343: nslookup 199.37.187.66
Server:         155.179.59.249
Address:        155.179.59.249#53

Non-authoritative answer:
66.187.37.199.in-addr.arpa      name = rsprd341-bkup.ipcoe.att.com.

Authoritative answers can be found from:
187.37.199.in-addr.arpa nameserver = ns0.sldc.sbc.com.
187.37.199.in-addr.arpa nameserver = ns0.ffdc.sbc.com.
ns0.sldc.sbc.com        internet address = 132.201.90.167
ns0.ffdc.sbc.com        internet address = 150.234.217.46
 

Do i need to replace the entry SERVER = rsprd341-ebr.ipcoe.att.com and mention sprd341-bkup.ipcoe.att.com?
 

[Marianne]

Just add SERVER entry for rsprd341-bkup.ipcoe.att.com. (Not sprd....)

[2013 · Accepted solution]

I have added the entry but still getting the same error

SERVER = asprd111.aldc.att.com
SERVER = rsprd341-bkup.ipcoe.att.com
SERVER = rsprd341-ebr.ipcoe.att.com
SERVER = rsprd280-ebr.ipcoe.att.com
CLIENT_NAME = rsprd343-ebr.ipcoe.att.com
REQUIRED_INTERFACE = rsprd343-ebr.ipcoe.att.com (Is it the culprit)
ALLOW_MEDIA_OVERWRITE = ANSI
VERBOSE
CLIENT_CONNECT_TIMEOUT = 300
CLIENT_READ_TIMEOUT = 3600
 

Now i have checked the logs :

04:53:58.257 [2093] <2> bpcd main: setup_sockopts complete
04:53:58.260 [2093] <2> bpcd peer_hostname: Connection from host rsprd280.ipcoe.att.com (199.37.187.74) port 51273
04:53:58.260 [2093] <2> bpcd valid_server: comparing asprd111.aldc.att.com and rsprd280.ipcoe.att.com
04:53:58.266 [2093] <2> bpcd valid_server: comparing rsprd341-ebr.ipcoe.att.com and rsprd280.ipcoe.att.com
04:53:58.266 [2093] <2> bpcd valid_server: comparing rsprd280-ebr.ipcoe.att.com and rsprd280.ipcoe.att.com
04:53:58.267 [2093] <4> bpcd valid_server: rsprd280.ipcoe.att.com is not a master server
04:53:58.267 [2093] <16> bpcd valid_server: rsprd280.ipcoe.att.com is not a media server either
04:53:58.323 [2093] <2> bpcd main: output socket port number = 1
04:53:59.001 [2093] <2> bpcd main: Duplicated vnetd socket on stderr
04:53:59.001 [2093] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:53:59.001 [2093] <2> bpcd main: VERBOSE = 1
04:53:59.001 [2093] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
04:53:59.002 [2093] <4> bpcd exit_bpcd: FTL - BPCD EXIT STATUS 46

04:53:59.002 [2093] <16> bpcd main: Server access denied
05:02:16.068 [7331] <2> ListenForConnection: Unexpected working directory: /root
05:02:16.069 [7331] <2> bpcd main: offset to GMT 0
05:02:16.069 [7331] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.40418 TO 135.44.86.42.13724
05:02:16.069 [7331] <2> bpcd main: setup_sockopts complete
05:02:16.076 [7331] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.53) port 40418
05:02:16.076 [7331] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
05:02:16.082 [7331] <4> bpcd valid_server: hostname comparison succeeded
05:02:16.082 [7331] <2> bpcd main: output socket port number = 1
 

Do i need to remove both rsprd280.ipcoe.att.com & REQUIRED_INTERFACE = rsprd343-ebr.ipcoe.att.com (Is it the culprit)?

Please tell me...

[2013]

Just to add on i have removed the rsprd280.ipcoe.att.com  from bp.conf file.But still the same issue

Below are the bpbrm logs of Media Server

04:11:32.040 [4504] <2> bpbrm main: INITIATING (VERBOSE = 1): version NetBackup 6.5 2010042404
04:11:32.047 [4504] <2> logparams: -backup -S asprd111.aldc.att.com -c rsprd343-ebr.ipcoe.att.com -ct 0 -ru root -cl rsprd343 -sched Incremental -bt 1350619890 -dt 0 -st 4 -b rsprd343-ebr.ipcoe.att.com_1350619890 -mediasvr rsprd341-ebr.ipcoe.att.com -jobid 5164372 -jobgrpid 5164372 -masterversion 710000 -maxfrag 524288 -reqid -1350593127 -mt 0 -to 0 -stunit rsprd341_dd_nfs002_dsu_st -rl 1 -rp 1209600 -p /opt/app/ebr/rsprd341/nfs_stu002/nbu_dsu_st -mst 1 -flags 0 -use_ofb -use_otm -jm -secure 1 -kl 3 -rg root -fso -connect_options 16974338
04:11:32.113 [4504] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
04:11:32.113 [4504] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062: service: bpdbm
04:11:32.166 [4504] <2> logconnections: BPDBM CONNECT FROM 135.153.168.41.45698 TO 135.53.28.54.13724
04:15:17.211 [4504] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR returned: 145 0x00000091
04:15:27.211 [4504] <2> vnet_async_connect: vnet_vnetd.c.4237: getsockopt SO_ERROR returned: 145 0x00000091
04:16:34.216 [4504] <2> vnet_async_connect: vnet_vnetd.c.3812: ran out of time before connect: 302 0x0000012e
04:16:34.217 [4504] <2> vnet_async_connect: vnet_vnetd.c.3812: ran out of time before connect: 302 0x0000012e
04:16:34.217 [4504] <2> vnet_connect_to_service_or_vnetd: vnet_vnetd.c.3571: vnet_async_connect failed: 18 0x00000012
04:16:34.217 [4504] <2> nb_connect_to_vnetd_or_legacy: comm.c.2030: vnet_connect_to_vnetd_or_service failed: 18
04:16:34.217 [4504] <2> local_bpcr_connect: nb_connect_to_vnetd_service(rsprd343-ebr.ipcoe.att.com) failed: 25
04:16:34.217 [4504] <2> local_bpcr_connect: Can't connect to client rsprd343-ebr.ipcoe.att.com
04:16:34.217 [4504] <2> ConnectToBPCD: bpcd_connect_and_verify(rsprd343-ebr.ipcoe.att.com, rsprd343-ebr.ipcoe.att.com) failed: 25
04:16:34.218 [4504] <16> bpbrm start_bpcd_stat: cannot connect to rsprd343-ebr.ipcoe.att.com, Operation now in progress (150)
04:16:34.284 [4504] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
04:16:34.284 [4504] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062: service: bpjobd
04:16:34.337 [4504] <2> job_connect: SO_KEEPALIVE set on socket 7 for client asprd111.aldc.att.com
04:16:34.338 [4504] <2> logconnections: BPJOBD CONNECT FROM 135.153.168.41.46070 TO 135.53.28.54.13724
04:16:34.338 [4504] <2> job_authenticate_connection: ignoring VxSS authentication check for now...
04:16:34.363 [4504] <2> job_connect: Connected to the host asprd111.aldc.att.com contype 10 jobid <5164372> socket <7>
04:16:34.363 [4504] <2> job_connect: Connected on port 46070
04:16:34.476 [4504] <2> job_monitoring_exex: ACK disconnect
04:16:34.476 [4504] <2> job_disconnect: Disconnected
04:16:34.536 [4504] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2048: VN_REQUEST_SERVICE_SOCKET: 6 0x00000006
04:16:34.536 [4504] <2> vnet_vnetd_service_socket: vnet_vnetd.c.2062: service: bpdbm
04:16:34.587 [4504] <2> logconnections: BPDBM CONNECT FROM 135.153.168.41.46073 TO 135.53.28.54.13724
04:16:34.869 [4504] <2> verify_client: bpbrm.c.33386: start_bpcd_stat failed: 58 58 0x0000003a
04:16:34.869 [4504] <2> bpbrm main: bpbrm.c.2652: verify_client failed: 58 58 0x0000003a
04:16:34.869 [4504] <2> bpbrm kill_child_process: start
04:16:34.870 [4504] <2> bpbrm Exit: client backup EXIT STATUS 58: can't connect to client
06:52:57.109 [10241] <2> bpbrm main: INITIATING (VERBOSE = 1): version NetBackup 6.5 2010042404
-----------------------------------------------------------------------------------------------------------------------------------------------

Details status of job

10/19/2012 12:36:14 - Info nbjm (pid=27319) starting backup job (jobid=5164802) for client rsprd343-ebr.ipcoe.att.com, policy rsprd343, schedule Incremental
10/19/2012 12:36:14 - Info nbjm (pid=27319) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=5164802, request id:{786C16D8-19BB-11E2-A376-0003BAB37490})
10/19/2012 12:36:14 - requesting resource rsprd341_dd_sg_st
10/19/2012 12:36:14 - requesting resource asprd111.aldc.att.com.NBU_CLIENT.MAXJOBS.rsprd343-ebr.ipcoe.att.com
10/19/2012 12:36:14 - requesting resource asprd111.aldc.att.com.NBU_POLICY.MAXJOBS.rsprd343
10/19/2012 12:36:15 - granted resource  asprd111.aldc.att.com.NBU_CLIENT.MAXJOBS.rsprd343-ebr.ipcoe.att.com
10/19/2012 12:36:15 - granted resource  asprd111.aldc.att.com.NBU_POLICY.MAXJOBS.rsprd343
10/19/2012 12:36:15 - granted resource  MediaID=@aaacx;Path=/opt/app/ebr/rsprd341/nfs_stu003/nbu_dsu_st;MediaServer=rsprd341-ebr.ipcoe.att.com
10/19/2012 12:36:15 - granted resource  rsprd341_dd_nfs003_dsu_st
10/19/2012 12:36:15 - estimated 0 kbytes needed
10/19/2012 12:36:15 - Info nbjm (pid=27319) started backup job for client rsprd343-ebr.ipcoe.att.com, policy rsprd343, schedule Incremental on storage unit rsprd341_dd_nfs003_dsu_st
10/19/2012 12:36:17 - started process bpbrm (pid=18628)
10/19/2012 12:41:19 - Error bpbrm (pid=18628) cannot connect to rsprd343-ebr.ipcoe.att.com, Operation now in progress (150)
10/19/2012 12:41:20 - end writing
can't connect to client  (58)

-----------------------------------------------------------------------------------------------------------------------------------------------

bpcd logs of client

04:53:59.002 [2093] <16> bpcd main: Server access denied
05:02:16.068 [7331] <2> ListenForConnection: Unexpected working directory: /root
05:02:16.069 [7331] <2> bpcd main: offset to GMT 0
05:02:16.069 [7331] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.40418 TO 135.44.86.42.13724
05:02:16.069 [7331] <2> bpcd main: setup_sockopts complete
05:02:16.076 [7331] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.53) port 40418
05:02:16.076 [7331] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
05:02:16.082 [7331] <4> bpcd valid_server: hostname comparison succeeded
05:02:16.082 [7331] <2> bpcd main: output socket port number = 1
05:02:16.817 [7331] <2> bpcd main: Duplicated vnetd socket on stderr
05:02:16.817 [7331] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
05:02:16.827 [7331] <2> bpcd main: VERBOSE = 1
05:02:16.827 [7331] <2> bpcd main: Not using VxSS authentication with asprd111
05:02:17.155 [7331] <2> bpcd main: BPCD_FORK_CMD_RQST
05:02:17.155 [7331] <2> bpcd main: fork cmd = /usr/openv/netbackup/bin/bptm bptm -rptdrv -jobid -1350593612 -jm
05:02:17.156 [7331] <2> bpcd main: filter type = -1
05:02:17.156 [7331] <2> bpcd main: backuptime before fork = 0
05:02:17.158 [7331] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
05:02:17.160 [7333] <2> bpcd main: Converting args string into an argv
05:02:17.160 [7333] <2> bpcd main: Done converting args string into an argv
05:02:17.160 [7333] <2> bpcd main: child_args[0] = /usr/openv/netbackup/bin/bptm
05:02:17.160 [7333] <2> bpcd main: child_args[1] = bptm
05:02:17.160 [7333] <2> bpcd main: child_args[2] = -rptdrv
05:02:17.161 [7333] <2> bpcd main: child_args[3] = -jobid
05:02:17.161 [7333] <2> bpcd main: child_args[4] = -1350593612
05:02:17.161 [7333] <2> bpcd main: child_args[5] = -jm
05:02:17.161 [7333] <2> bpcd main: Before execvp of command
05:12:15.863 [8348] <2> ListenForConnection: Unexpected working directory: /root
05:12:15.863 [8348] <2> bpcd main: offset to GMT 0
05:12:15.863 [8348] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.42285 TO 135.44.86.42.13724
05:12:15.864 [8348] <2> bpcd main: setup_sockopts complete
05:12:15.874 [8348] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.53) port 42285
05:12:15.874 [8348] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
05:12:15.880 [8348] <4> bpcd valid_server: hostname comparison succeeded
05:12:15.882 [8348] <2> bpcd main: output socket port number = 1
05:12:16.377 [8348] <2> bpcd main: Duplicated vnetd socket on stderr
05:12:16.377 [8348] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
05:12:16.377 [8348] <2> bpcd main: VERBOSE = 1
05:12:16.377 [8348] <2> bpcd main: Not using VxSS authentication with asprd111
05:12:16.536 [8348] <2> bpcd main: BPCD_FORK_CMD_RQST

------------------------------------------------------------------------------------------------------------------------

Any help would be appreciated......

[Marianne]

Please post bpcd entries above this line:

04:53:59.002 [2093] <16> bpcd main: Server access denied

We need to see incoming IP address, how it is resolved and comparison with SERVER entries.

Please also post client's bp.conf file.

[2013]

BP.conf file on client

SERVER = asprd111.aldc.att.com
SERVER = rsprd341-bkup.ipcoe.att.com
SERVER = rsprd341-ebr.ipcoe.att.com
#SERVER = rsprd280-ebr.ipcoe.att.com
CLIENT_NAME = rsprd343-ebr.ipcoe.att.com
REQUIRED_INTERFACE = rsprd343-ebr.ipcoe.att.com
ALLOW_MEDIA_OVERWRITE = ANSI
VERBOSE
CLIENT_CONNECT_TIMEOUT = 300
CLIENT_READ_TIMEOUT = 3600
 

[Marianne]

We still need the following....

Please post bpcd entries above this line:

04:53:59.002 [2093] <16> bpcd main: Server access denied

We need to see incoming IP address, how it is resolved and comparison with SERVER entries.

[2013]

04:32:16.230 [29257] <2> bpcd main: output socket port number = 1
04:32:16.986 [29257] <2> bpcd main: Duplicated vnetd socket on stderr
04:32:16.986 [29257] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:32:16.986 [29257] <2> bpcd main: VERBOSE = 1
04:32:16.986 [29257] <2> bpcd main: Not using VxSS authentication with asprd111
04:32:17.324 [29257] <2> bpcd main: BPCD_FORK_CMD_RQST
04:32:17.324 [29257] <2> bpcd main: fork cmd = /usr/openv/netbackup/bin/bptm bptm -rptdrv -jobid -1350593340 -jm
04:32:17.324 [29257] <2> bpcd main: filter type = -1
04:32:17.324 [29257] <2> bpcd main: backuptime before fork = 0
04:32:17.327 [29257] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
04:32:17.329 [29259] <2> bpcd main: Converting args string into an argv
04:32:17.329 [29259] <2> bpcd main: Done converting args string into an argv
04:32:17.329 [29259] <2> bpcd main: child_args[0] = /usr/openv/netbackup/bin/bptm
04:32:17.329 [29259] <2> bpcd main: child_args[1] = bptm
04:32:17.329 [29259] <2> bpcd main: child_args[2] = -rptdrv
04:32:17.329 [29259] <2> bpcd main: child_args[3] = -jobid
04:32:17.329 [29259] <2> bpcd main: child_args[4] = -1350593340
04:32:17.329 [29259] <2> bpcd main: child_args[5] = -jm
04:32:17.329 [29259] <2> bpcd main: Before execvp of command
04:42:16.142 [960] <2> ListenForConnection: Unexpected working directory: /root
04:42:16.142 [960] <2> bpcd main: offset to GMT 0
04:42:16.143 [960] <2> logconnections: BPCD ACCEPT FROM 135.53.28.54.36570 TO 135.44.86.42.13724
04:42:16.143 [960] <2> bpcd main: setup_sockopts complete
04:42:16.146 [960] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.54) port 36570
04:42:16.146 [960] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
04:42:16.152 [960] <4> bpcd valid_server: hostname comparison succeeded
04:42:16.167 [960] <2> bpcd main: output socket port number = 1
04:42:16.748 [960] <2> bpcd main: Duplicated vnetd socket on stderr
04:42:16.749 [960] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:42:16.765 [960] <2> bpcd main: VERBOSE = 1
04:42:16.766 [960] <2> bpcd main: Not using VxSS authentication with asprd111
04:42:16.935 [960] <2> bpcd main: BPCD_FORK_CMD_RQST
04:42:16.935 [960] <2> bpcd main: fork cmd = /usr/openv/netbackup/bin/bptm bptm -rptdrv -jobid -1350593425 -jm
04:42:16.935 [960] <2> bpcd main: filter type = -1
04:42:16.935 [960] <2> bpcd main: backuptime before fork = 0
04:42:16.937 [960] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
04:42:16.939 [962] <2> bpcd main: Converting args string into an argv
04:42:16.939 [962] <2> bpcd main: Done converting args string into an argv
04:42:16.939 [962] <2> bpcd main: child_args[0] = /usr/openv/netbackup/bin/bptm
04:42:16.939 [962] <2> bpcd main: child_args[1] = bptm
04:42:16.939 [962] <2> bpcd main: child_args[2] = -rptdrv
04:42:16.939 [962] <2> bpcd main: child_args[3] = -jobid
04:42:16.939 [962] <2> bpcd main: child_args[4] = -1350593425
04:42:16.939 [962] <2> bpcd main: child_args[5] = -jm
04:42:16.939 [962] <2> bpcd main: Before execvp of command
04:49:14.432 [1583] <2> ListenForConnection: Unexpected working directory: /root
04:49:14.432 [1583] <2> bpcd main: offset to GMT 0
04:49:14.432 [1583] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.37609 TO 135.44.86.42.13724
04:49:14.433 [1583] <2> bpcd main: setup_sockopts complete
04:49:14.436 [1583] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.53) port 37609
04:49:14.436 [1583] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
04:49:14.442 [1583] <4> bpcd valid_server: hostname comparison succeeded
04:49:14.443 [1583] <2> bpcd main: output socket port number = 1
04:49:15.219 [1583] <2> bpcd main: Duplicated vnetd socket on stderr
04:49:15.220 [1583] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:49:15.220 [1583] <2> bpcd main: VERBOSE = 1
04:49:15.220 [1583] <2> bpcd main: Not using VxSS authentication with asprd111
04:49:15.439 [1583] <2> bpcd main: BPCD_GET_VERSION_RQST
04:49:15.663 [1583] <2> bpcd main: BPCD_READ_HOST_CONFIG_RQST
04:49:15.903 [1583] <2> bpcd main: BPCD_DISCONNECT_RQST
04:49:15.903 [1583] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
04:52:16.251 [1798] <2> ListenForConnection: Unexpected working directory: /root
04:52:16.251 [1798] <2> bpcd main: offset to GMT 0
04:52:16.251 [1798] <2> logconnections: BPCD ACCEPT FROM 135.53.28.53.38336 TO 135.44.86.42.13724
04:52:16.252 [1798] <2> bpcd main: setup_sockopts complete
04:52:16.254 [1798] <2> bpcd peer_hostname: Connection from host asprd111 (135.53.28.53) port 38336
04:52:16.255 [1798] <2> bpcd valid_server: comparing asprd111.aldc.att.com and asprd111
04:52:16.260 [1798] <4> bpcd valid_server: hostname comparison succeeded
04:52:16.274 [1798] <2> bpcd main: output socket port number = 1
04:52:16.977 [1798] <2> bpcd main: Duplicated vnetd socket on stderr
04:52:16.977 [1798] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:52:16.977 [1798] <2> bpcd main: VERBOSE = 1
04:52:16.977 [1798] <2> bpcd main: Not using VxSS authentication with asprd111
04:52:17.183 [1798] <2> bpcd main: BPCD_FORK_CMD_RQST
04:52:17.183 [1798] <2> bpcd main: fork cmd = /usr/openv/netbackup/bin/bptm bptm -rptdrv -jobid -1350593513 -jm
04:52:17.183 [1798] <2> bpcd main: filter type = -1
04:52:17.183 [1798] <2> bpcd main: backuptime before fork = 0
04:52:17.185 [1798] <2> bpcd exit_bpcd: exit status 0  ----------->exiting
04:52:17.187 [1800] <2> bpcd main: Converting args string into an argv
04:52:17.187 [1800] <2> bpcd main: Done converting args string into an argv
04:52:17.188 [1800] <2> bpcd main: child_args[0] = /usr/openv/netbackup/bin/bptm
04:52:17.188 [1800] <2> bpcd main: child_args[1] = bptm
04:52:17.188 [1800] <2> bpcd main: child_args[2] = -rptdrv
04:52:17.188 [1800] <2> bpcd main: child_args[3] = -jobid
04:52:17.188 [1800] <2> bpcd main: child_args[4] = -1350593513
04:52:17.188 [1800] <2> bpcd main: child_args[5] = -jm
04:52:17.188 [1800] <2> bpcd main: Before execvp of command
04:53:58.256 [2093] <2> ListenForConnection: Unexpected working directory: /root
04:53:58.256 [2093] <2> bpcd main: offset to GMT 0
04:53:58.257 [2093] <2> logconnections: BPCD ACCEPT FROM 199.37.187.74.51273 TO 135.44.86.42.13724
04:53:58.257 [2093] <2> bpcd main: setup_sockopts complete
04:53:58.260 [2093] <2> bpcd peer_hostname: Connection from host rsprd280.ipcoe.att.com (199.37.187.74) port 51273
04:53:58.260 [2093] <2> bpcd valid_server: comparing asprd111.aldc.att.com and rsprd280.ipcoe.att.com
04:53:58.266 [2093] <2> bpcd valid_server: comparing rsprd341-ebr.ipcoe.att.com and rsprd280.ipcoe.att.com
04:53:58.266 [2093] <2> bpcd valid_server: comparing rsprd280-ebr.ipcoe.att.com and rsprd280.ipcoe.att.com
04:53:58.267 [2093] <4> bpcd valid_server: rsprd280.ipcoe.att.com is not a master server
04:53:58.267 [2093] <16> bpcd valid_server: rsprd280.ipcoe.att.com is not a media server either
04:53:58.323 [2093] <2> bpcd main: output socket port number = 1
04:53:59.001 [2093] <2> bpcd main: Duplicated vnetd socket on stderr
04:53:59.001 [2093] <2> bpcd main: <---- NetBackup 6.5 0 ------------initiated
04:53:59.001 [2093] <2> bpcd main: VERBOSE = 1
04:53:59.001 [2093] <2> bpcd exit_bpcd: exit status 46  ----------->exiting
 

[revarooo]

Connection to client is coming from this media server, ensure host entry for it and SERVER entry in bp.conf

04:53:58.267 [2093] <4> bpcd valid_server: rsprd280.ipcoe.att.com is not a master server
04:53:58.267 [2093] <16> bpcd valid_server: rsprd280.ipcoe.att.com is not a media server either

[Marianne]

So, there is more than one media server trying to connect to this client.

First it was media server rsprd341-bkup.ipcoe.att.com.  That is now fixed with SERVER entry in bp.conf.

The latest problem is with a different media server: 

rsprd280.ipcoe.att.com

Have a look at bp.conf:

#SERVER = rsprd280-ebr.ipcoe.att.com

You don't need to comment out the entry, you need to fix it.

Client is resolving server's IP address as 

rsprd280.ipcoe.att.com

but bp.conf has this name as SERVER entry:

rsprd280-ebr.ipcoe.att.com

So, the SERVER entry in bp.conf should be:

SERVER = rsprd280.ipcoe.att.com

The above will resolve the current problem...

You will need to ensure correct SERVER entries for all media servers that are allowed to backup this client.

[CRZ]

It looks like you're/someone's expecting connections over one network, but NetBackup keeps reporting them from some other network.

You need to more closely compare your hostnames - they are not the same but they always have the same first few characters...and I'm sure when someone used "bkup" for certain hostnames, it's because they intended you to be using a "backup network..."

[2013]

Issue is now resolved.Thanks for the help.

[Dyneshia]

Be sure to mark the solution