cancel
Showing results for 
Search instead for 
Did you mean: 

Getting Storgae unit group is not supported error while creating Accelerator policy

rVikas
Level 5
Partner

Hello Everyone,

I have created a storage unit group with 2 storage units configured in failover mode.

We have DataDomain as Storage target.

Have installed OST plugin 3.0 on media servers.

Have set OptimizedImage attribute on storage server.

Still i get error that Storage Unit group is not supported.

Do i need to set OptimizedImage attribute on disk pools as well?

 

12 REPLIES 12

revarooo
Level 6
Employee

Is this what you are seeing?

http://www.symantec.com/docs/TECH209889

rVikas
Level 5
Partner

Correct I am seeing this error

We have Master server installed on Solaris 10, Let me know what should be done..

Andrew_Madsen
Level 6
Partner

Did you not read the tech note?

Solution

Close the NetBackup console and open Regedit (Start > Run > regedit) and delete the following key: 

HKEY_CURRENT_USER\Software\VERITAS\NetBackup\General\Servers

Exit Regedit and attempt the policy validation again.

rVikas
Level 5
Partner

Hello Andrew,

I saw that  step however, we dont have Netbackup for Windows Master server

We have Netbackup Java console and our Master is installed on Solaris that the reason i am not able to find key HKEY_CURRENT_USER\Software\VERITAS\NetBackup\General\Servers

 

rVikas
Level 5
Partner

I have enabled OptimizedImage attribue for Storage server with command

nbdevconfig -changests -stype DataDomain -storage_server <Storage_server_name >  -setattribute OptimizedImage

Do i need to run below command for assocuated diskpools as well ? 

nbdevconfig -changedp -stype PureDisk -dp [disk pool name] -setattribute OptimizedImage

Will there be any  impact of running this command on disk pools.

Andrew_Madsen
Level 6
Partner

So you are not using the WIndows Administrator's GUI like the technote stated. 

Can you post a screenshot of what you are seeing?

rVikas
Level 5
Partner

ACL error.PNG

Getting this error.

rVikas
Level 5
Partner

I enabled OptimizedImage atribute on diskpools as well and it worked.

However i am not seeing any difference in backup duration

We are having windows client, i just selected "Use accelerator" option and started backup for one of the client. 2nd immediate full backup also taking same duration as with 1st full backup.

However i could see few differences in detailed status:

1st Full is showing : 

accelerator sent 15649733632 bytes out of 15582778368 bytes to server, optimization 0.0%

duration  - 16 mins

2nd Full is showing ; 

accelerator sent 80108032 bytes out of 15612392448 bytes to server, optimization 99.5%

duration - 13 mins

May i say Accelerator is effective.

Do i need to select " use chnage journal" option as well for better result.

 

Please let me know.

 

Marianne
Level 6
Partner    VIP    Accredited Certified

Which NBU version on your NBU master server?

Are you using Windows Admin Console or the Java Admin Console?

rVikas
Level 5
Partner

Hello Marianne

I am using Java admin console

NBU version 7.6.0.1

 

 

 

Marianne
Level 6
Partner    VIP    Accredited Certified
Possibly time to log a Support call with Symantec /Veritas....

rVikas
Level 5
Partner

Hi Marianne 

I enabled OptimizedImage atribute on diskpools as well and it worked.

However i am not seeing any difference in backup duration

We are having windows client, i just selected "Use accelerator" option and started backup for one of the client. 2nd immediate full backup also taking same duration as with 1st full backup.

However i could see few differences in detailed status:

1st Full is showing : 

accelerator sent 15649733632 bytes out of 15582778368 bytes to server, optimization 0.0%

duration  - 16 mins

2nd Full is showing ; 

accelerator sent 80108032 bytes out of 15612392448 bytes to server, optimization 99.5%

duration - 13 mins

May i say Accelerator is effective.

Do i need to select " use chnage journal" option as well for better result.

Please let me know.