How to start the NBU server machine

[chenjrsgs]

Hi all,

I restarted the machine installed NBU server just now but failed.

The OS of the machine is Linux RH5.6.

The starting is OK until the screen shows as: NBUServer login:

Whatever I type, the screens is frozen.

NBUServer is the server name of NBU in this machine.

What I should do? It's the first time I reboot this machine. The installation was done by the other people.

Thanks

[Marianne]

Do you need to know how to reboot the server or how to restart NetBackup?

Before doing anything, please check what NBU processes are running.

Please post output of /usr/openv/netbackup/bin/bpps -x

[chenjrsgs]

Hi Marianne,

         I reboot the machine without stopping NBU Server. 

         Now I can't start the machine, so I can't run bpps -x.

         Regards.

[Andy_Welburn]

"Whatever I type, the screens is frozen."

Are you sure it's not just the keyboard that's failed?

Can you connect to this server remotely e.g. via telnet or whatever?

[Marianne]

Can you ping the backup server from your desktop?

Can you use something like putty to connect to the machine?

Seems you have problem with server/OS.

You need assistance from from server and/or OS support team.

[chenjrsgs]

hi all,

         It seems be a problem about operation system.

         I will re-install OS and  NBU.

         Thank you everybody.

          Regards.

[Marianne]

Hope you have NBU catalog backup!

[chenjrsgs]

Hi Marianne,

              Thank you for your concern.

              I am a freshman for NBU. This machine is for study.

               Regards.