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I can´t delete some job

aduran
Level 3
Partner Accredited

Hey guys

I am having a problem with the master server NBU 6.5, specifically in the activity monitor. Somejob not canceled nor the activity I can remove the monitor and instead remain in status (waiting for retry)
That I can do to eliminate these job the activity monitor?

1 ACCEPTED SOLUTION

Accepted Solutions

Mark_Solutions
Level 6
Partner Accredited Certified
4 REPLIES 4

Will_Restore
Level 6

DOCUMENTATION: Extended procedures for canceling jobs that appear to be hung.

 URL http://www.symantec.com/docs/TECH35484

Mark_Solutions
Level 6
Partner Accredited Certified

If you cannot cancel them remove them using the following link - but do not delete "all files" just delete the ones that relate to the job id's that are hung

Marianne
Level 6
Partner    VIP    Accredited Certified

Are these jobs status 50's perhaps?

If so, try steps in this TN:  http://www.symantec.com/docs/TECH146990

Mark_Solutions
Level 6
Partner Accredited Certified

Just realised my link was missing!

http://www.symantec.com/docs/TECH43177