Incrementals only fail with EC 14.

[karlad]

I have a a similar situation as https://www-secure.symantec.com/connect/forums/netbackup-error-14  with Client on NB 5.1MP5, master on 7.0.1, with windows 2000 as client OS.

Increased the TCP parameters in Registry,  Full backups are successfuly without any issues, incrementals fail with EC 14, show the following in detailed status"

ERR - failure reading file: D:\Program Files\VERITAS\NetBackup\logs\bpbkar\011412.LOG (WIN32 13: The data is invalid. )

 FTL - tar file write error (40)"

file write failed  (14)

Any Suggestions? thanks in advance.

[Marianne]

You are actually lucky that ANY backup is working. NBU is ONLY supporting one version lower. As a start, upgrade your W2000 client to 6.5 then patch to 6.5.6. Next, create bpbkar log before you run next backup. Please also have a look at all advice given in thread referred to above - client job tracker, fragmentation, timeouts, etc...

[Mark_Solutions]

As well as Mariannes excellent advice in respect of upgrading it sounds like you are backing up the D drive when this fails and it is trying to back up the log file of the backup itself - hope that makes sense!

As you are on V5 and using VSP for open file backups this is causing the crash

Set an exclude on the client for D:\Program Files\VERITAS\NetBackup\logs\ and try it again

Also make sure that all of the default exclusions are still set:

C:\Program Files\Veritas\NetBackup\bin\*.lock
C:\Program Files\Veritas\NetBackup\bin\bprd.d\*.lock
C:\Program Files\Veritas\NetBackup\bin\bpsched.d\*.lock
C:\Program Files\Veritas\NetBackupDB\data\*
C:\Program Files\Veritas\Volmgr\misc\*
 

Hope this helps