NB SQL BACKUP :the backup failed to back up the requested files(6)

[SymBack]

I'm having problems when I run a backup of MSSQL. This only occurs in a specific database and instance. All other databases on the same server that are configured in the same policy (script) run successfully. Only one database presents this ERROR CODE 6. Follow the dbclient logs and log mssql_backup_failures. Can anyone help me?

NB Version: 7.6.0.3

O.S.: Windows 2008 R2

DBCLIENT LOG

MASTERSERVER SRVM671
CLIENT bddev02
INSTANCE bddev02\HML
DATABASE BD_MATRICIALNET
OPERATION BACKUP
OBJECTTYPE DATABASE
STATUS -1
INFO Error in GetCommand: 0x80770004.
INFO An abort request is preventing anything except termination actions.
INFO Internal error. See the dbclient log for more information.
INFO ODBC return code <-1>, SQL State <S1000>, SQL Message <9001><[Microsoft][ODBC SQL Server Driver][SQL Server]The log for database 'BD_MATRICIALNET' is not available. Check the event log for related error messages. Resolve any errors and restart the database.>.
INFO Bad client VxBSAstatus 1 for pipe #0.
INFO Internal error. See the dbclient log for more information.
INFO Error found executing <backup database "BD_MATRICIALNET" to VIRTUAL_DEVICE='VNBU0-9060-14324-1414689925' with  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffe...
15:25:59.379 [9060.14324] <2> bprd_connect: Ignoring local_name bddev02.
15:25:59.379 [9060.14324] <2> bprd_connect: Ignoring owner_name root.
15:25:59.379 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:25:59.379 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:25:59.379 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:25:59.379 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:25:59.379 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:25:59.379 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:25:59.380 [9060.14324] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:25:59.385 [9060.14324] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:25:59.385 [9060.14324] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51490 TO 10.80.2.11.1556 fd = 808
15:25:59.386 [9060.14324] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51490 TO 10.80.2.11.1556 fd = 808
15:25:59.386 [9060.14324] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO srvm671 10.80.2.11 bprd VIA pbx
15:25:59.386 [9060.14324] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51490 TO 10.80.2.11.1556 fd = 808
15:25:59.386 [9060.14324] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:25:59.519 [9060.2576] <1> CDBbackrec::ProcessVxBSAerror:     CONTINUATION: - The system cannot find the file specified.
15:26:00.093 [9060.2576] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:00.093 [9060.2576] <4> getOwnerName: entering getOwnerName.
15:26:00.094 [9060.2576] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:00.094 [9060.2576] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:00.094 [9060.2576] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:00.094 [9060.2576] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:00.094 [9060.2576] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:00.094 [9060.2576] <4> VxBSAGetEnv: INF - returning -
15:26:00.094 [9060.2576] <2> bprd_connect: Ignoring local_name bddev02.
15:26:00.094 [9060.2576] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:00.094 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.094 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.094 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.094 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.094 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.094 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.094 [9060.2576] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:00.100 [9060.2576] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:00.100 [9060.2576] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51493 TO 10.80.2.11.1556 fd = 916
15:26:00.100 [9060.2576] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51493 TO 10.80.2.11.1556 fd = 916
15:26:00.100 [9060.2576] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:00.101 [9060.2576] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51493 TO 10.80.2.11.1556 fd = 916
15:26:00.101 [9060.2576] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:00.360 [9060.2576] <16> DBthreads::dbclient: ERR - Error in VxBSAEndData: 6.
15:26:00.360 [9060.2576] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:00.360 [9060.2576] <4> getOwnerName: entering getOwnerName.
15:26:00.360 [9060.2576] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:00.360 [9060.2576] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:00.360 [9060.2576] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:00.360 [9060.2576] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:00.360 [9060.2576] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:00.360 [9060.2576] <4> VxBSAGetEnv: INF - returning -
15:26:00.360 [9060.2576] <2> bprd_connect: Ignoring local_name bddev02
15:26:00.360 [9060.2576] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:00.360 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.360 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.360 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.360 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.360 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.361 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.361 [9060.2576] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:00.376 [9060.2576] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:00.377 [9060.2576] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51494 TO 10.80.2.11.1556 fd = 928
15:26:00.377 [9060.2576] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51494 TO 10.80.2.11.1556 fd = 928
15:26:00.377 [9060.2576] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:00.377 [9060.2576] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51494 TO 10.80.2.11.1556 fd = 928
15:26:00.377 [9060.2576] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:00.610 [9060.2576] <1> DBthreads::dbclient:     CONTINUATION: - The handle used to associate this call with a previous VxBSAInit() call is invalid.
15:26:00.610 [9060.2576] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:00.610 [9060.2576] <4> getOwnerName: entering getOwnerName.
15:26:00.610 [9060.2576] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:00.610 [9060.2576] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:00.610 [9060.2576] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:00.610 [9060.2576] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:00.610 [9060.2576] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:00.610 [9060.2576] <4> VxBSAGetEnv: INF - returning -
15:26:00.610 [9060.2576] <2> bprd_connect: Ignoring local_name bddev02
15:26:00.610 [9060.2576] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:00.610 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.611 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.611 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.611 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.611 [9060.2576] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:00.611 [9060.2576] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:00.611 [9060.2576] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:00.631 [9060.2576] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:00.631 [9060.2576] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51495 TO 10.80.2.11.1556 fd = 928
15:26:00.631 [9060.2576] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51495 TO 10.80.2.11.1556 fd = 928
15:26:00.631 [9060.2576] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:00.632 [9060.2576] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51495 TO 10.80.2.11.1556 fd = 928
15:26:00.632 [9060.2576] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:01.079 [9060.14324] <4> dbc_RemoteWriteFile: INF - RemoteWriteFile status = 0
15:26:01.079 [9060.14324] <4> getOwnerName: entering getOwnerName.
15:26:01.079 [9060.14324] <4> dbc_GetServerName: entering dbc_GetServerName.
15:26:01.079 [9060.14324] <4> getServerName: entering getServerName.
15:26:01.079 [9060.14324] <4> getServerName: Read server name from nb_master_config: srvm671
15:26:01.079 [9060.14324] <4> dbc_GetClientName: entering dbc_GetClientName.
15:26:01.079 [9060.14324] <4> dbc_GetClientName: Returning NB client name: bddev02

15:26:01.079 [9060.14324] <4> dbc_RemoteWriteFile: bddev02 root 37 logs/mssql_backup_failures/103014.rpt a 8 ER TRUE

15:26:01.079 [9060.14324] <2> bprd_connect: Ignoring local_name bddev02.
15:26:01.079 [9060.14324] <2> bprd_connect: Ignoring owner_name root.
15:26:01.080 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:01.080 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:01.080 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:01.080 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:01.080 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:01.080 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:01.080 [9060.14324] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:01.084 [9060.14324] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:01.085 [9060.14324] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51496 TO 10.80.2.11.1556 fd = 832
15:26:01.085 [9060.14324] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51496 TO 10.80.2.11.1556 fd = 832
15:26:01.085 [9060.14324] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO srvm671 10.80.2.11 bprd VIA pbx
15:26:01.086 [9060.14324] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51496 TO 10.80.2.11.1556 fd = 832
15:26:01.086 [9060.14324] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:02.791 [9060.14324] <4> dbc_RemoteWriteFile: INF - RemoteWriteFile status = 0
15:26:02.792 [9060.14324] <4> Dbbackrec::Perform: INF - OPERATION #1 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\bddev02HMLFULLMATRICIALNET.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 38(38) seconds.
15:26:02.793 [9060.14324] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:02.793 [9060.14324] <4> getOwnerName: entering getOwnerName.
15:26:02.793 [9060.14324] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:02.793 [9060.14324] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:02.793 [9060.14324] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:02.793 [9060.14324] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:02.793 [9060.14324] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:02.793 [9060.14324] <4> VxBSAGetEnv: INF - returning -
15:26:02.793 [9060.14324] <2> bprd_connect: Ignoring local_name bddev02.
15:26:02.793 [9060.14324] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:02.793 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:02.793 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:02.793 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:02.793 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:02.793 [9060.14324] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:02.793 [9060.14324] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:02.793 [9060.14324] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:02.808 [9060.14324] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:02.808 [9060.14324] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51499 TO 10.80.2.11.1556 fd = 808
15:26:02.809 [9060.14324] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51499 TO 10.80.2.11.1556 fd = 808
15:26:02.809 [9060.14324] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:02.809 [9060.14324] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51499 TO 10.80.2.11.1556 fd = 808
15:26:02.809 [9060.14324] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:05.023 [9060.2732] <4> CDBbackmain::dbbackup: INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSql\bddev02HMLFULLMATRICIALNET.bch>:

<0> operations succeeded. <1> operations failed.
15:26:05.023 [9060.2732] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:05.023 [9060.2732] <4> getOwnerName: entering getOwnerName.
15:26:05.023 [9060.2732] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:05.023 [9060.2732] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:05.023 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:05.023 [9060.2732] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:05.023 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:05.023 [9060.2732] <4> VxBSAGetEnv: INF - returning -
15:26:05.023 [9060.2732] <2> bprd_connect: Ignoring local_name bddev02.
15:26:05.023 [9060.2732] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:05.023 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.023 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.023 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.023 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.023 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.023 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.024 [9060.2732] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:05.046 [9060.2732] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:05.046 [9060.2732] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51500 TO 10.80.2.11.1556 fd = 752
15:26:05.046 [9060.2732] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51500 TO 10.80.2.11.1556 fd = 752
15:26:05.046 [9060.2732] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:05.046 [9060.2732] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51500 TO 10.80.2.11.1556 fd = 752
15:26:05.046 [9060.2732] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:05.255 [9060.2732] <4> CDBbackmain::dbbackup: INF - The following object(s) were not backed up successfully.
15:26:05.255 [9060.2732] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:05.255 [9060.2732] <4> getOwnerName: entering getOwnerName.
15:26:05.256 [9060.2732] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:05.256 [9060.2732] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:05.256 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:05.256 [9060.2732] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:05.256 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:05.256 [9060.2732] <4> VxBSAGetEnv: INF - returning -
15:26:05.256 [9060.2732] <2> bprd_connect: Ignoring local_name bddev02
15:26:05.256 [9060.2732] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:05.256 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.256 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.256 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.256 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.256 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.256 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.256 [9060.2732] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:05.271 [9060.2732] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:05.272 [9060.2732] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51501 TO 10.80.2.11.1556 fd = 752
15:26:05.272 [9060.2732] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51501 TO 10.80.2.11.1556 fd = 752
15:26:05.272 [9060.2732] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:05.272 [9060.2732] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51501 TO 10.80.2.11.1556 fd = 752
15:26:05.272 [9060.2732] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:05.408 [9060.2732] <4> CDBbackmain::dbbackup: INF - BD_MATRICIALNET
15:26:05.408 [9060.2732] <4> VxBSALogJobInfo: INF - entering VxBSALOgJobInfo.
15:26:05.408 [9060.2732] <4> getOwnerName: entering getOwnerName.
15:26:05.408 [9060.2732] <4> dbc_GetServerClientConfig: entering dbc_GetServerClientConfig.
15:26:05.408 [9060.2732] <4> dbc_GetServerClientConfig: ServerName: <srvm671>, ClientName: <bddev02>
15:26:05.409 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - BSA_SERVICE_HOST
15:26:05.409 [9060.2732] <4> VxBSAGetEnv: INF - returning - SRVM671
15:26:05.409 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_CLIENT_HOST
15:26:05.409 [9060.2732] <4> VxBSAGetEnv: INF - returning -
15:26:05.409 [9060.2732] <2> bprd_connect: Ignoring local_name bddev02.
15:26:05.409 [9060.2732] <2> bprd_connect: Ignoring owner_name svcmssqladm.
15:26:05.409 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.409 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.409 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.409 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.409 [9060.2732] <2> vnet_sortaddrs: [vnet_addrinfo.c:3856] sorted addrs: 1 0x1
15:26:05.409 [9060.2732] <2> vnet_get_pref_netconnection: [vnet_addrinfo.c:4754] using interface  ANY
15:26:05.409 [9060.2732] <2> async_connect: [vnet_connect.c:1499] connect in progress 1 0x1
15:26:05.413 [9060.2732] <2> vnet_pbxConnect: pbxConnectEx Succeeded
15:26:05.413 [9060.2732] <2> do_pbx_service: [vnet_connect.c:2160] via PBX bprd CONNECT FROM 10.80.3.45.51502 TO 10.80.2.11.1556 fd = 752
15:26:05.414 [9060.2732] <2> async_connect: [vnet_connect.c:1691] connect async CONNECT FROM 10.80.3.45.51502 TO 10.80.2.11.1556 fd = 752
15:26:05.414 [9060.2732] <2> connect_to_service: connect succeeded STATUS (0) SUCCESS FROM 0.0.0.0 TO SRVM671 10.80.2.11 bprd VIA pbx
15:26:05.414 [9060.2732] <2> logconnections: BPRD CONNECT FROM 10.80.3.45.51502 TO 10.80.2.11.1556 fd = 752
15:26:05.414 [9060.2732] <2> vnet_check_vxss_client_magic_with_info_ex: [vnet_vxss_helper.c:898] Assuming no VxSS for DB Agents 0 0x0
15:26:05.548 [9060.2732] <4> CGlobalInformation::DeleteDSN: INF - Using ODBC Driver <SQL Server>
15:26:05.565 [9060.2732] <4> VxBSATerminate: INF - entering VxBSATerminate.
15:26:05.565 [9060.2732] <4> VxBSAGetEnv: INF - entering GetEnv - NBBSA_DEBUGFD
15:26:05.565 [9060.2732] <4> VxBSAGetEnv: INF - returning -

MSSQL_BACKUP_FAILURES LOG

TIMESTAMP 20141030153640
MASTERSERVER SRVM671
CLIENT bddev02
INSTANCE bddev02\HML
DATABASE BD_MATRICIALNET
OPERATION BACKUP
OBJECTTYPE DATABASE
STATUS -1
INFO Error in GetCommand: 0x80770004.
INFO An abort request is preventing anything except termination actions.
INFO Internal error. See the dbclient log for more information.
INFO ODBC return code <-1>, SQL State <S1000>, SQL Message <9001><[Microsoft][ODBC SQL Server Driver][SQL Server]The log for database 'BD_MATRICIALNET' is not available. Check the event log for related error messages. Resolve any errors and restart the database.>.
INFO Error found executing <backup database "BD_MATRICIALNET" to VIRTUAL_DEVICE='VNBU0-13428-11084-1414690577' with  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2>.
INFO Bad client VxBSAstatus 1 for pipe #0.
INFO Internal error. See the dbclient log for more information.
ENDOPER TRUE

[Marianne · Accepted solution]

This is the issue:

The log for database 'BD_MATRICIALNET' is not available. Check the event log for related error messages. Resolve any errors and restart the database.

Show this error to SQL dba and get him/her to resolve the issue with the database log.

Nothing you can do from NBU side.

[SymBack]

Ok Marianne. I'll do this. Tks!