Netbackup 6.5.6 bug (error code 129)

[Sid1987]

Hello everybody,

  I am facing this issue on my netbackup 6.5.6 environment, that the schedule backups fail with error code 129(Disk storage unit is full) whereas in the DD unit is just at 50%.

High water mark for the storage unit is 80 and low water mark is 70.

I also applied the hotfix (http://www.symantec.com/business/support/index?page=content&id=TECH147402)

The manual backups ran fine, however the schedule backups failed again.

Please suggest.

Thanks

Sid

[Marianne · Accepted solution]

The hotfix is not the fix!

The hotfix enables the workaround...

Extract from TN http://www.symantec.com/docs/TECH135174 :

A Hotfix has been posted for 6.5.6 and 7.0.1 to enable the workaround...

Did you create the touchfile as per TN instruction?
If Windows, double-check that Explorer does not add .txt to filename.

PS: PLEASE upgrade your NBU installation to 7.1 or 7.5 as NBU 6.x will be EOSL shortly....

[Sid1987]

Thanks Marianne,

I have created the touch file...Does it needs any further modification in the touch file.

We are planning to upgrade to 7.1 however I just want the backups to run without issues till that time.

Please suggest if there is anything else required to do, to make it work.

Also could you tell me a way to change high and low water mark from command line.

Thanks

Sid

[Sid1987]

just to tell you the touch file has nothing in it no entries and all...

[Marianne]

Correct - it should be empty. If Windows master, please confirm that no .txt was added to the file.  (check folder display options - de-select 'hide extensions for known file types.... or something to that effect).

bpsturep -label storage_unit_label -hwm high_water_mark