Netbackup 7.0

[inadequate]

Hi I have installed Netbackup 7.0 on windows 2008 with connectivty to HP tape libarary with LTO 5 tape drives.

Media is LTO4. It is not taking the Media for the backup and failing with error code 96.

When I created the Storage unit, it configured the Drives as HCART 2, where as it is detecting Media as HACRT 3. So manually i changed the Drive type as HCART 3. now vmphyinv is running successfully and able to the labling as well.

But still backup is failing with the same error.

Regards

Ashutosh

[J_H_Is_gone]

check your pool names are the same as your policy is looking for.

the upgrade said to put tapes to standalone before upgrading did you do that?

try moving all tapes to standalone, (right click change)  then do an inventory again for it to put all of them back into the pools.

[Marianne · Accepted solution]

Check drive type, media AND Storage unit.

It doesn't matter which density, as long as they all match.

The default for LTO5 is hcart2 and  LTO4 defaults to hcart.

You have changed the drive type to match the media type of hcart3, but the STU is probably still hcart2?

NBU7 does not allow you to change density for STU - you will have to delete it and manually add it as hcart2.

[HEMANPR]

Error 96 - You dont have tapes availables on the specific Volume Pool.

Check the Volume Pool if you have tape available or change into the storage unit or policy configuration to get tapes from a valid Volume Pool.

[Mathew_Burke]

You may want to check your barcode rules. Make sure the LTO type of the tape matches the drive type.

Check your backup policies and make sure the tapes are in the volume pool that is listed in your policies.

Run an inventory on the Tape Library, then re-inventory in Veritas. If the slots do not match up then Veritas backups will fail.

[vimaljose]

Configure the drive type as HCART and Lable the tape with L4 at the end without space

[Marianne]

Hopefully Ashutosh has managed to solve this by now?? It's been 6 days since the original post....

[inadequate]

Thanks Marianne,

Yes the problem is solved. After changing the Drive type to HCART3, I forgot to change the Type of Storage unit to Hcart3. Finally i deleted the storage unit and created a new one as HCART3.

Thanks again...

[inadequate]

Yes Marianne,

It is solved..But on which factor it is decided to be a HCART, HCART2 or HCART3????

[Marianne]

The defaults are in the Device Mappings.

Linux/UNIX : http://www.symantec.com/docs/TECH152717

Windows: http://www.symantec.com/docs/TECH152710

external_types.txt   contains drive types and default densities.

e.g. all of these drive types will default to hcart:

INQUIRY=FUJITSU M8100
INQUIRY=IBM     03490C2A03490C2A17
INQUIRY=STK     4490
INQUIRY=STK     4890
INQUIRY=STK     9490
INQUIRY=HP      Ultrium 1
INQUIRY=HP      Ultrium 4
INQUIRY=IBM     ULT3580-TD1
INQUIRY=IBM     ULT3580-TD4
INQUIRY=IBM     ULT3580-HH4
INQUIRY=IBM     ULTRIUM-TD1
INQUIRY=IBM     ULTRIUM-TD4
INQUIRY=IBM     ULTRIUM-HH4
INQUIRY=QUANTUM ULTRIUM 4
INQUIRY=SEAGATE ULTRIUM06242
INQUIRY=IBM     03570
INQUIRY=IBM     03590
INQUIRY=SONY    SDZ-100
INQUIRY=SONY    SDZ-130
INQUIRY=STK     9840
INQUIRY=STK     T9840
INQUIRY=STK     T10000B

All of these to hcart2:

INQUIRY=STK     SD-3
INQUIRY=HP      Ultrium 2
INQUIRY=HP      Ultrium 5
INQUIRY=IBM     03592
INQUIRY=IBM     ULT3580-TD2
INQUIRY=IBM     ULT3580-TD5
INQUIRY=IBM     ULT3580-HH5
INQUIRY=IBM     ULTRIUM-TD2
INQUIRY=IBM     ULTRIUM-TD5
INQUIRY=IBM     ULTRIUM-HH5
INQUIRY=CERTANCEULTRIUM 2
INQUIRY=SONY    SDZ-200
INQUIRY=QUANTUM ULTRIUM 5
INQUIRY=SONY    SDZ-230
INQUIRY=STK     T9940A
INQUIRY=STK     T9940B
INQUIRY=STK     T9840D

[inadequate]

And What about HCART3??

[Marianne]

As per my previous post that included links to Device Mappings - it's in external_types.txt:

[DRIVE:NetBackup HCART3]

INQUIRY=STK     T9840C
INQUIRY=IBM     ULT3580-TD3
INQUIRY=IBM     ULT3580-HH3
INQUIRY=IBM     ULTRIUM-TD3
INQUIRY=IBM     ULTRIUM-HH3
INQUIRY=CERTANCEULTRIUM 3
INQUIRY=QUANTUM ULTRIUM 3
INQUIRY=HP      Ultrium 3
INQUIRY=STK     T10000A