Hi all I have the problem with NBU 7.1 with Exchange 2010 DAG backup.
Master Server Windows 2008 x64 R2 NBU 7.1
Media Server Linux RedHat 2.6 NBU 7.1
Client Exchange 2 Windows 2008 R2 x64 NBU 7.1
name: sgrbodbex1, sgrboexdb2
name dag: gdag
Client CAS Server 2 Windows 2008 R2 x64 NBU 7.1
name: sgrht1, sgrht2
Configuration Exchange 2010
GFDB01 database mailbox from A - M
GFDB02 database mailbox from N - Z
GFPFDB01 public folder DB01
GFPFDB02 Public folder DB02
GFDB01 sgrboexdb1 active, sgrboexdb2 passive
GFDB02 sgrboexdb2 active, sgrboexdb1 passive
on prefered server list put the passive node and performance snapshot backup with VSS and client backup gdag.
When backup start on the passive node the backup failure with status code 130
Have Any idea ?
MAPI Mailbox backups are only supported on Exchange 2007 and earlier.
Configure GRT for Exchange 2010.
Please see the NBU for Exchange Server Admin Guide http://www.symantec.com/docs/DOC3669 .
Also have a look the NBU for Exchange Videos: http://www.symantec.com/docs/HOWTO41825
On the client enable debug log [install_path]/netbackup/logs/bpfis, this debug log contain info about snapshots creation process. Also set "Verbose" to 5 in the troubleshooting tab in the BAR GUI.
Not use the MAPI configuration because not supported on Exchange 2010, and I use the Exchange 2010.
On client bpfis is active with verbose 5 and on the log I have only status code 130:
10:16:35.898  <32> get_bpfis_msg: from client SGRBOEXDB2.xxxx: FTL - snapshot creation failed - Error attempting to gather metadata., status 130
10:16:35.898  <2> ConnectionCache::connectAndCache: Acquiring new connection for host sgrbodrunk, query type 1
10:16:35.901  <2> vnet_pbxConnect: pbxConnectEx Succeeded
10:16:35.901  <2> logconnections: BPDBM CONNECT FROM 172.16.23.36.51867 TO 172.16.20.6.1556 fd = 8
10:16:35.996  <2> db_end: Need to collect reply
10:16:36.015  <4> update_db_status: from client SGRBOEXDB2.xxxxx: DB_status:EX_DB 5 GDB01:EX_SRVR 24 SGRBOEXDB2.xxxxx:EX_STATUS 156
10:16:36.015  <2> ConnectionCache::connectAndCache: Acquiring new connection for host sgrbodrunk, query type 238
10:16:36.018  <2> vnet_pbxConnect: pbxConnectEx Succeeded
10:16:36.018  <2> logconnections: BPDBM CONNECT FROM 172.16.23.36.33674 TO 172.16.20.6.1556 fd = 8
10:16:36.112  <2> db_CLIENTsend: reset client protocol version from 0 to 7
10:16:36.112  <2> db_end: Need to collect reply
10:16:36.366  <4> update_db_status: backup history status updated successfully for gdag.granarolo.lat
10:16:36.366  <32> get_bpfis_msg: from client SGRBOEXDB2.xxx: FTL - snapshot creation failed, status 130
Ok, check your VSS writers > vssadmin list writers
Also check the application event logs on the passive node to see if there are any errors coming up when the backup is attempted, in fact, look for any activity relating to VSS.
Did you set the client name in the policy as the DAG name?
Did you have installed NFS Services on all the machines : physical nodes, CAS servers, and so on
Did you have installed NBU Client binaries on both CAS Servers and DAG physical nodes?