Netbackup 7.5 Installation

[blanco_adalbert]

Hello Every Body!!

I need to install Netbackup 7.5 Client on Solaris 10 x86_64. I have 3 clients with same OS but when i try to install the client in one of them I have the next error (I have installed the Netbackup 7.5 Client in 2 of them without problem using remote/local installation):

========= Installing package ==========

Processing package instance <SYMCnbclt> from </tmp/nb_pkg/SYMCnbclt.pkg>

NetBackup Client(i386) 7.5.0.0
## Executing checkinstall script.
Copyright 1993 - 2012 Symantec Corporation, All Rights Reserved.
ld.so.1: pkginfo: fatal: libdlpi.so.1: open failed: No such file or directory
Killed
ERROR: VRTSpbx >=1.5 is required by SYMCnbclt.
checkinstall script suspends

Installation of <SYMCnbclt> was suspended (administration).
No changes were made to the system.

A failure was detected running /etc/svc/volatile/tmp/NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris_x86_10_64/cp_to_client nbmaster gloria /tmp/install_trace.21713

File /usr/openv/tmp/install_trace.21713 contains a trace of this install.
That file can be deleted after you are sure the install was successful.

I would like to know which is the problem.

Best regards

[Marianne]

Please start at the beginning and tell us about your installation media - did you copy/ftp software to client? In zip format or extracted format? If zip format, did you remember to use gtar to extract after unzipping?

[watsons]

This is more likely an OS issue that the pkginfo library files are either not complete or not in path.

Google that error message and you should find more info about it, basically doing "ldd" command to check, and ensure $LD_LIBRARY_PATH is set correctly.

[CRZ]

I'm with watsons, but it wouldn't hurt for you to please share /usr/openv/tmp/install_trace.21713?

[blanco_adalbert]

Hello this the trace for the installation:

Saving client binaries for Solaris/Solaris_x86_10_64.

Installing PBX...

Same version is already installed. Nothing to upgrade for package VRTSpbx

Installation log located here: /var/tmp/installpbx-22257-030713140828.log

Unpacking SYMCnbclt package.

Checking for pre-existing SYMCnbclt package.

Installing SYMCnbclt package.

Failed to install SYMCnbclt on gloria.

Cannot complete the install.

Aborting...

========== Unpacking package ==========

x SYMCnbclt.pkg, 304105472 bytes, 593956 tape blocks

x .pkg_defaults, 151 bytes, 1 tape blocks

== Checking for pre-existing package ==

package SYMCnbclt is not installed

========= Installing package ==========

Processing package instance <SYMCnbclt> from </tmp/nb_pkg/SYMCnbclt.pkg>

NetBackup Client(i386) 7.5.0.0

## Executing checkinstall script.

Copyright 1993 - 2012 Symantec Corporation, All Rights Reserved.

ld.so.1: pkginfo: fatal: libdlpi.so.1: open failed: No such file or directory

Killed

ERROR: VRTSpbx >=1.5 is required by SYMCnbclt.

checkinstall script suspends

Installation of <SYMCnbclt> was suspended (administration).

No changes were made to the system.

A failure was detected running /etc/svc/volatile/tmp/NetBackup_7.5_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Solaris/Solaris_x86_10_64/cp_to_client nbmaster gloria /tmp/install_trace.21713

[Dyneshia]

First confrim you have the correct version :

pkginfo -l VRTSpbx
 

Also confrim http://www.symantec.com/docs/TECH175097  ( same applies for 7.5 )
 

[Anshu_Pathak]

Does this client has Veritas volume manager / Veritas cluster  --- If NO

remove all NBU packages as some of it gets installed even though install failed.

pkginfo -a | grep -i sym

pkginfo -a | grep -i vrts

pkgrm <nbu packages>

rm -rf /usr/openv

Once these packages are removed then again try the install.