09-06-2012 03:50 AM
Dear Friends
I am using Netbackup 7.0.
While doing Robot inventory, I am getting an error : EMM Database Error (Status 196) and The Enterprise Media Manager Server is not responding (Status 25).
The following Daemons has stopped running.
bmrd,nbsvcmon,nbars, spad,nbrb,spoold,nbemm,nbaudit,nbkms.
Kindly advice, how to rectify these error.
Thank You
Solved! Go to Solution.
09-13-2012 04:36 AM
Yes, there is space.
I am able to ping onto this server and remote login(putty).
09-13-2012 05:01 AM
09-16-2012 01:24 AM
After performing the steps mentioned by mph999 it now shows me that DB as alive.
Output of bpps -x
NB Processes
------------
root 4563 1 0 11:55 ? 00:00:00 /usr/openv/db//bin/NB_dbsrv @/us r/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 7
root 4644 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/vnetd - standalone
root 4647 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/bpcd -s tandalone
root 4695 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbevtmg r
root 4731 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbaudit
root 4893 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbemm
root 4925 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbrb
root 4998 1 0 11:56 pts/6 00:00:00 /usr/openv/netbackup/bin/bprd
root 5004 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/bpcompa td
root 5007 1 0 11:56 pts/6 00:00:00 /usr/openv/netbackup/bin/bpdbm
root 5011 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbjm
root 5013 5007 0 11:56 pts/6 00:00:00 /usr/openv/netbackup/bin/bpjobd
root 5028 5011 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root 5035 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbpem
root 5059 5035 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root 5066 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbstser v
root 5100 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbrmms
root 5306 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbsl
root 5538 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbars
root 5735 1 0 11:56 ? 00:00:00 /usr/openv/netbackup/bin/nbsvcmo n
root 6702 1 0 Sep13 ? 00:00:00 /usr/openv/db//bin/NB_dbsrv @/us r/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 7
root 6704 6702 0 Sep13 ? 00:00:00 [NB_dbsrv] <defunct>
MM Processes
------------
root 4972 1 0 11:56 pts/6 00:00:00 /usr/openv/volmgr/bin/ltid
root 5747 1 0 11:56 pts/6 00:00:00 vmd
root 5834 4972 0 11:56 pts/6 00:00:00 avrd
root 5837 1 0 11:56 pts/6 00:00:00 tldcd
Shared Symantec Processes
-------------------------
root 3884 1 0 Sep13 ? 00:00:01 /opt/VRTSpbx/bin/pbx_exchange
Output of df-h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/VolGroup00-LogVol01
7.6G 6.4G 855M 89% /
/dev/mapper/VolGroup00-LogVol07
4.8G 578M 4.0G 13% /or_export
/dev/mapper/VolGroup00-LogVol03
4.8G 639M 3.9G 14% /var
/dev/mapper/VolGroup00-LogVol05
1.9G 453M 1.4G 25% /home
/dev/mapper/VolGroup00-LogVol04
961M 18M 894M 2% /tmp
/dev/mapper/VolGroup00-LogVol06
7.6G 5.3G 2.0G 73% /opt/or
/dev/sda1 97M 19M 73M 21% /boot
tmpfs 2.0G 0 2.0G 0% /dev/shm
/dev/mapper/VolGroup00-LogVol02
20G 3.8G 15G 21% /opt/xyz
/dev/mapper/VolGroup00-LogVol08
823G 635G 163G 80% /or_data
While doing robot inventory I am getting this error
unable to find robotic path 201
09-16-2012 03:14 AM
We don't know where NBU is installed, but if it is in / (where /usr/openv is in a default installation), you can see that that you only have 855M free - very little space if you have a busy master server.
Glad to see that you EMM database is up and running now.
I believe that Martin (mph999) has helped to solve your EMM issue. Please mark his post as solution.
The missing robot is a different issue. You need to start a new discussion for that.
When you start a new thread, please confirm that OS can see all devices - provide output of:
/usr/openv/volmgr/bin/scan
cat /proc/scsi/scsi
As well as NBU device config:
/usr/openv/volmgr/bin/tpconfig -l
09-16-2012 04:04 AM
Thank You friends for helping me to solve this error.