Netbackup MSP Solution

[mgmasterv2]

hello,

we are evaluating netbackup 523/5330 and Biomni for our MSP Clooud backup offering , is there any guide or soluiton berief for us to check?

i cant understand that we can have BAAS for customers that have servers inside our datacenter but what can we do for customers that have their own datacenter? do we have to deploy NBU in their site? or we can use NBU Agent? (considering bandwidth , latency ...)

is there any agentless solution for doing this?

our backups are mostly for vmWare vSphere but we have some Phusical Windows & Linux machines in Customer Datacenters.

thanks.

[sdo]

Q1: we are evaluating netbackup 523/5330 and Biomni for our MSP Clooud backup offering , is there any guide or soluiton berief for us to check?

A1: I'm not aware of a specific guide/design/build document which covers just your specific needs.  All I can recommend is to go through the Blue Prints and look at the technical features.

https://www-secure.symantec.com/connect/forums/list-netbackup-blueprints

https://www-secure.symantec.com/connect/articles/techtip-there-s-more-one-deduplication-approach-netbackup

Q2: i cant understand that we can have BAAS for customers that have servers inside our datacenter but what can we do for customers that have their own datacenter? do we have to deploy NBU in their site? or we can use NBU Agent? (considering bandwidth , latency ...)

A2: servers (i.e. backup clients) can be though of as "data producers", i.e. the source data effectively needs to go some where.  And that somewhere is usually referred to as a "data consumer" which is typicaly a what we refer to as a NetBackup Media Server.  The optimal location of this "data consumer" will likely be based upon your RTO/RPO, volume of data, technology, topology, and budget.

http://www.veritas.com/docs/000004178

http://www.veritas.com/docs/000041111

Q3: is there any agentless solution for doing this?

A3: Yes, depending upon compatibility and capability, the VMs can be backed-up via SAN directly from the LUNs on storage arrays direct to the NetBackup Media servers.  However you will still always need a NetBackup Client (agent) inside any VMs if you want to be able to restore individual folders/files to the source VM.

http://www.veritas.com/docs/000006177

Q4: our backups are mostly for vmWare vSphere but we have some Phusical Windows & Linux machines in Customer Datacenters.

A4: There shouldn't be a problem with these - but do check the compatibility matrices:

http://www.veritas.com/docs/000033647

[sdo · Accepted solution]

Personally, I think that a clear set of requirements/RTO/RPO would really help you.  Once you know what it is that you have to achieve, then you'll be able to work out to to achieve it.  If you have no specific goals, then you'l just end up bouncing around between technological features and budget pressure.

[R2D2_SECURE]

Hello. It depends on your backup needs. A good beginning should be to know RTO &RPO. for me is senseless to have BAAS being replicated to the cloud if you can not recover from a major incident in infrastructure outside customers facilities. It also depends on the granularity you want to achieve. But let say you have all what you need to know. You can put a couple of appliances, one at your data center and one at your customer's site to replicate data among them. I believe in the next netbackup release there is a way to present only repositories as containers that automatically replicate information to other sites. That works for instance to replicate backup catalogs. But definitely NetBackup sounds like a great robust backup solution for your BAAS offering. With appliances, media servers or any mix that achieves what you need. In fact data replicas are deduplicated and consume less bandwidth than other no de duplicated replication methods. Good luck.

[mgmasterv2]

thanks guys , we will set RTO/RPO but first we must make sure that this is possible and how this can work then we go deeper.

[Marianne]

You need to start with RTO and RPO. Only when you know what the customer's Recovery Time Objective and Recovery Point Objective is do you start to look at Data Protection options that meet business needs.