11-10-2014 08:05 PM
Hello Guru's,
Need your advise and help how to move on this below issue, facing problem opening the policies in GUI using one ID , same time if we use other ID's its working fine and taking long time to populate the policies in GUI cosole.
Please help me.
Master = Solaris 10,
Media = AIX
All server & clients are in NB 7.5.0.6 version
Installed the java installer in a window remote machine, no changes done on the domain recently, all ID working fine (taking time) except one ID.
Snapshot here:
Any suggestion or option to fix this.
Thanks in advance.
Solved! Go to Solution.
11-10-2014 09:37 PM
Check the auth.conf file is setup correctly for this user.
http://www.symantec.com/docs/HOWTO33596
02-03-2015 01:00 AM
Hi All,
Finally the below helped me to get out from this issue.
On the Java Remote Administration Console machine edit the install_path\VERITAS\Java\setconf.bat as follows:
Modify this default setting.
SET NBJAVA_CORBA_DEFAULT_TIMEOUT=60
Change it to:
SET NBJAVA_CORBA_DEFAULT_TIMEOUT=300
After this setting is changed attempt to access the policies. Let the GUI run for a least 5 minutes.
- After changing the NBJAVA_CORBA_DEFAULT_TIMEOUT=300, was able to list the policy.
Thanks alot for all my Guru's.......
11-10-2014 09:37 PM
Check the auth.conf file is setup correctly for this user.
http://www.symantec.com/docs/HOWTO33596
11-10-2014 10:26 PM
Hi Riaan,
Thanks for your help.
I have checked auth.conf. no changes on that.. Below is the format for all others are same.
<user ID> ADMIN=ALL JBP=ALL #Added as per request
I have check other few passed related forum link, name resoultion and other connection are happening well. same server if i use other account its working but taking long time.
Any other inputs for me to check....
11-10-2014 10:53 PM
Hi,
If you login to the jnbSA on the master using the affected user account, does it work there, or does it also show a blank?
11-10-2014 11:06 PM
Hi,
Sorry we don't have access to that GUI on Solaris master, so coulnt check on that server. we are holding limted NB admin rights on master server putty.
11-10-2014 11:23 PM
Hmmm, would have been a good troubleshooting step. Can't think of anything else now.
11-18-2014 12:00 AM
Hi,
Any advise on this. still the same issue facing for a single user.
Currently managing with other team member ID for BAU.
Thanks in advance.!
11-18-2014 12:31 AM
You need SOMEONE with access to the master server to create and/or collect logs.
I cannot see any other way to troubleshoot.
11-18-2014 01:38 AM
Thanks Marianne...
Can you please tell me what kind logs need on this. if you share that would helpfull for me to check with them and try our best.
02-03-2015 01:00 AM
Hi All,
Finally the below helped me to get out from this issue.
On the Java Remote Administration Console machine edit the install_path\VERITAS\Java\setconf.bat as follows:
Modify this default setting.
SET NBJAVA_CORBA_DEFAULT_TIMEOUT=60
Change it to:
SET NBJAVA_CORBA_DEFAULT_TIMEOUT=300
After this setting is changed attempt to access the policies. Let the GUI run for a least 5 minutes.
- After changing the NBJAVA_CORBA_DEFAULT_TIMEOUT=300, was able to list the policy.
Thanks alot for all my Guru's.......