01-29-2009 06:19 PM
We have 2 storage units in our environment (1 for NDMP drives and 1 for non_ndmp drives). Both of the seem to be exhibiting the following problem. Even though both storage units have drives available, Netbackup insists that there are no available drives and queues the jobs. Then randomly (sometimes hours later), it will suddenly acknowledge the available drive and start writing to it.
Any ideas? I have a case open with symantec, but I would like to see if there are any ideas on the forum.
system
Netbackup 6.5.2a
OS: RHEL 5 (64 bit)
01-29-2009 07:12 PM
More clarification, please.
Re: "both storage units have drives available" - how are you determining this? (eg, are you certain you haven't exceeded your Max Concurrent Write Drives or Max Streams Per Drive?)
Re: "Netbackup insists that there are no available drives" - how are you determining this other than the queued jobs (ie, are jobs finishing with a Status 219? Are you getting certain error messages?)
01-29-2009 07:39 PM
01-29-2009 09:24 PM
Nothing may have changed, which could be your problem.....ie, are you now running more than the STU can handle? Look in the Job Details window for the job that was queueing. Determine which storage unit was being used at the time of the queueing, which media server is associated with that storage unit, and what type of storage unit it is. Verify that the policy specifies the correct storage unit or is it "any available"?
For the NDMP STU, use "set_ndmp_attr –verify <ndmp_host_name>" on the media server that is connecting to the NDMP host to verify the connection to the NDMP host with the proper credentials.
01-30-2009 09:25 AM
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