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Veritas.com
Support

Network tweaking for random 24's socket write failed(24)

Learning_Everyd
Level 5

‎05-21-2012 06:01 AM

NBU Master = 7.1.0.3, Win2008 Ent. R2 64x

Clients = NBU 6.0-7.1, multiple OS from Win2003, 2008, AIX, Unix, etc)

I know I'm seeing these random 24's due to high network traffice.  Is there a TN that addresses how to tweak for this?

Detailed Status from failed client:

5/18/2012 4:00:01 PM - Info nbjm(pid=7184) starting backup job (jobid=19472) for client sfoeng06, policy Sfoeng06-SL8500, schedule Full  
5/18/2012 4:00:01 PM - Info nbjm(pid=7184) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=19472, request id:{B82072CC-52F3-4023-9FA9-D5E1198B67E5})  
5/18/2012 4:00:01 PM - requesting resource All_Drives_Except_NDMP_Drives
5/18/2012 4:00:01 PM - requesting resource ma-atlmaster1.us.manh.com.NBU_CLIENT.MAXJOBS.sfoeng06
5/18/2012 4:00:01 PM - requesting resource ma-atlmaster1.us.manh.com.NBU_POLICY.MAXJOBS.Sfoeng06-SL8500
5/18/2012 4:00:02 PM - awaiting resource All_Drives_Except_NDMP_Drives Reason: Drives are in use, Media Server: ma-atlmedia5.us.manh.com,
     Robot Number: 0, Robot Type: ACS, Media ID: N/A, Drive Name: N/A,
     Volume Pool: OnSite, Storage Unit: MA-ATLMEDIA5-LTO3, Drive Scan Host: N/A
    
5/18/2012 4:25:43 PM - granted resource ma-atlmaster1.us.manh.com.NBU_CLIENT.MAXJOBS.sfoeng06
5/18/2012 4:25:43 PM - granted resource ma-atlmaster1.us.manh.com.NBU_POLICY.MAXJOBS.Sfoeng06-SL8500
5/18/2012 4:25:43 PM - granted resource LT5193
5/18/2012 4:25:43 PM - granted resource HP_ULTRIUM4-SCSI_HU1049E2FH_
5/18/2012 4:25:43 PM - granted resource MA-ATLMEDIA3-LTO4
5/18/2012 4:25:43 PM - estimated 164832268 Kbytes needed
5/18/2012 4:25:43 PM - begin Parent Job
5/18/2012 4:25:43 PM - begin Stream Discovery, Start Notify Script
5/18/2012 4:25:43 PM - Info RUNCMD(pid=16916) started            
5/18/2012 4:25:43 PM - Info RUNCMD(pid=16916) exiting with status: 0         
Status 0
5/18/2012 4:25:43 PM - end Stream Discovery, Start Notify Script; elapsed time: 00:00:00
5/18/2012 4:25:43 PM - begin Stream Discovery, Stream Discovery
Status 0
5/18/2012 4:25:43 PM - end Stream Discovery, Stream Discovery; elapsed time: 00:00:00
5/18/2012 4:25:43 PM - begin Stream Discovery, Policy Execution Manager Preprocessed
Status 24
5/18/2012 4:51:17 PM - end Stream Discovery, Policy Execution Manager Preprocessed; elapsed time: 00:25:34
5/18/2012 4:51:17 PM - begin Stream Discovery, Stop On Error
Status 0
5/18/2012 4:51:17 PM - end Stream Discovery, Stop On Error; elapsed time: 00:00:00
5/18/2012 4:51:17 PM - begin Stream Discovery, End Notify Script
5/18/2012 4:51:18 PM - Info RUNCMD(pid=17128) started            
5/18/2012 4:51:18 PM - Info RUNCMD(pid=17128) exiting with status: 0         
Status 0
5/18/2012 4:51:18 PM - end Stream Discovery, End Notify Script; elapsed time: 00:00:01
Status 24
5/18/2012 4:51:18 PM - end Parent Job; elapsed time: 00:25:35
socket write failed(24)

1 REPLY 1

revarooo
Level 6
Employee

‎05-21-2012 06:07 AM

If you have high network traffic, you should perhaps look at that. If you have a poor network, Netbackup will notice it and you will see failed jobs.

 

If you raise a case with Symantec they can run a tool called 'sas' which will check the status of your network connection between media server and client.

 

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