Not able to do ndmp restore

[vinrocks]

Hi All,

I am not able to do a ndmp restore .The filler is a emc vnx 5100 box.

I am using netbackup 7.5

I tried all the options restore everything to a differnt location and orginal location but still getting error 2850 .

2-07-2015 11:55:08 - begin Restore
22-07-2015 11:55:09 - 1 images required
22-07-2015 11:55:09 - media L212L5 required
22-07-2015 11:55:09 - restoring image INMUMTCONAS01_1437330601
22-07-2015 11:55:10 - Info bpbrm(pid=4668) inmumtconbc02.india.tcs.com is the host to restore to
22-07-2015 11:55:10 - Info bpbrm(pid=4668) telling media manager to start restore on client
22-07-2015 11:55:11 - Info bpbrm(pid=4848) inmumtconbc02.india.tcs.com is the host to restore to
22-07-2015 11:55:11 - Info bpbrm(pid=4848) start tar32 on client
22-07-2015 11:55:11 - Info tar32(pid=4656) Restore started.
22-07-2015 11:55:11 - connected
22-07-2015 11:55:11 - Info bptm(pid=5100) Waiting for mount of media id L212L5 (copy 1) on server inmumtconbc02.india.tcs.com.
22-07-2015 11:55:11 - started process bptm (5100)
22-07-2015 11:55:11 - mounting L212L5
22-07-2015 11:55:11 - Info bptm(pid=5100) INF - Waiting for mount of media id L212L5 on server inmumtconbc02.india.tcs.com for reading.
22-07-2015 11:55:11 - requesting resource L212L5
22-07-2015 11:55:11 - granted resource L212L5
22-07-2015 11:55:11 - granted resource HP.ULTRIUM5-SCSI.000
22-07-2015 11:56:39 - mounted; mount time: 00:01:28
22-07-2015 11:56:39 - Info bptm(pid=5100) L212L5
22-07-2015 11:56:40 - Info bptm(pid=5100) INF - Waiting for positioning of media id L212L5 on server inmumtconbc02.india.tcs.com for reading.
22-07-2015 11:56:40 - positioning L212L5 to file 4
22-07-2015 11:57:37 - positioned L212L5; position time: 00:00:57
22-07-2015 11:57:37 - begin reading
22-07-2015 11:57:39 - Info ndmpagent(pid=4656) INF - Restoring NDMP files from /root_vdm_1/ISMUMBAI
22-07-2015 11:57:59 - Error ndmpagent(pid=4656) failed to connect to NDMP server inmumtconbc02.india.tcs.com, connect error = -1003 (Unable to connect to NDMP server)
22-07-2015 11:57:59 - Error ndmpagent(pid=4656) NDMP restore failed from path /root_vdm_1/ISMUMBAI
22-07-2015 11:58:04 - Info ndmpagent(pid=4656) done. status: 25: cannot connect on socket
22-07-2015 11:58:04 - Info bpbrm(pid=4668) got ERROR 5 from media manager
22-07-2015 11:58:04 - Info bpbrm(pid=4668) terminating bpbrm child 4848 jobid=754
22-07-2015 11:58:04 - Error bpbrm(pid=4668) could not open event Global\NetBackup Terminate Event, pid: 4848, The system cannot find the file specified.
22-07-2015 11:58:04 - restored image INMUMTCONAS01_1437330601 - (the restore failed to recover the requested files(5)); restore time 00:02:55
22-07-2015 11:58:07 - end Restore; elapsed time: 00:02:59
Restore error(2850)

[Marianne · Accepted solution]

Error ndmpagent(pid=4656) failed to connect to NDMP server inmumtconbc02.india.tcs.com, connect error = -1003 (Unable to connect to NDMP server)

Have you tried to verify NDMP credentials on the media server for nmumtconbc02.india.tcs.com?

We can see that the source is from NDMP server INMUMTCONAS01 and destination is nmumtconbc02.india.tcs.com.
Is INMUMTCONAS01 the same type of filer (manufacturer) as nmumtconbc02.india.tcs.com?

Or is inmumtconbc02.india.tcs.com.your media server?

If inmumtconbc02.india.tcs.com is not same type of NAS filer as INMUMTCONAS01, you cannot restore to it.