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Opt. deduplication fails with error 2107

NBU_maikel
Level 3

Afer an update to NBU 7.5.0.5 the opt. deduplication is failing between our PureDisk 6.6.3a servers with error 2107.

NBU Master and Media servers are on Win2k8/R2 64bit

 

21/05/2013 09:46:45 - requesting resource LCM_pd011_to_pd02_colbuvcb01
21/05/2013 09:46:48 - begin Duplicate
21/05/2013 09:46:48 - granted resource LCM_pd011_to_pd02_colbuvcb01
21/05/2013 09:46:48 - started process RUNCMD (3300)
21/05/2013 09:46:48 - ended process 0 (3300)
21/05/2013 09:46:49 - requesting resource pd011_to_pd02_colbuvcb01
21/05/2013 09:46:49 - reserving resource @aaaap
21/05/2013 09:46:53 - reserved resource @aaaap
21/05/2013 09:46:53 - granted resource MediaID=@aaaar;DiskVolume=PureDiskVolume;DiskPool=DR_PureDisk;Path=PureDiskVolume;StorageServer=colbupd02;MediaServer=colbuvcb01
21/05/2013 09:46:53 - granted resource pd011_to_pd02_colbuvcb01
21/05/2013 09:46:54 - Error bpduplicate(pid=3300) Status = no images were successfully processed.      
21/05/2013 09:46:54 - end Duplicate; elapsed time: 00:00:06
21/05/2013 09:46:54 - requesting resource @aaaap
21/05/2013 09:46:54 - Error nbjm(pid=1656) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
Requested media server does not have credentials or is not configured for the storage server(2107)

 

On the media server I already reran tpconfig -update to resubmit the login credentials and in a second attempt I removed the \\install_path\VERITAS\Netbackup\bin\ost-plugin\*.cfg file and ran tpconfig - add. -storage_server -stype PureDisk to recreate the credentials.

 

Jobs are still failing. Any ideas?

 

Thanks in advance

2 REPLIES 2

huanglao2002
Level 6

21/05/2013 09:46:54 - Error nbjm(pid=1656) NBU status: 2107, EMM status: Requested media server does not have credentials or is not configured for the storage server
Requested media server does not have credentials or is not configured for the storage server(2107)

 

Please check/readd the STS server credentials.

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

may be a clear restart of netbackup  helps..

as you already tried to readd the credentials