Queue size

[alioracledba]

Hi,

I am oracle DBA, Unfortunately taking care of symanctec netbackup as well. So i am new to this netbackup.

I keep getting alerts like below. 

I do not want to ignore this warning, what is this and how can i fix this? Please help.

Compute Node symserver

Time Monitoring Ran: Thu Mar 12 2015 10:48:04 zzz

+-----------------------------------------------------------------------------+

|                              MSDP Information                               |

|+---------------------------------------------------------------------------+|

||ID | Queue Size  |   Oldest tlog Creation Date    |  State  | Acknowledge  ||

||---+-------------+--------------------------------+---------+--------------||

||1  |4285212817   |Sat Mar 7 12:21:14 2015         |Warning  |No            ||

|+---------------------------------------------------------------------------+|

+-----------------------------------------------------------------------------+

[Nicolai · Accepted solution]

This mean the MSDP pool is to busy and updates pile up. It need to do internal house keeping.

Please see this tech note for how to manual process the queue

http://www.symantec.com/docs/HOWTO89081

Please tell us the Netbackup version you are using, OS version and how much memory installed.

Additional tech note:

http://www.symantec.com/docs/HOWTO101014

http://www.symantec.com/docs/TECH164516

If you feel uncomfortable performing changes, consider to either contact a Netbackup consultant or open a support ticket with Symantec.

[RamNagalla · Accepted solution]

it looks like MSDP queue process is not running or not getting successfull.

provide the more details please..

verison of the media server holding the MSDP pool

size of the MSDP pool

and output of below commands

/usr/openv/pdde/pdcr/bin/crcontrol --processqueueinfo 

/usr/openv/pdde/pdcr/bin/crcontrol --processqueuestatus

/usr/openv/pdde/pdcr/bin/crcontrol --dsstat

also attach the spoold.log, storaged.log and spad.log files to this post.

you can find these logs in <MSDP DISK>/logs