02-01-2013 02:41 AM
I am getting lots of restore errors with a status code of 2826:
01/02/2013 10:13:51 - Info bpbrm(pid=3760) got ERROR 85 from media manager
01/02/2013 10:13:51 - Info bpbrm(pid=3760) terminating bpbrm child 4672 jobid=150113
01/02/2013 10:13:51 - restored image ukyfp1_1359245620 - (media read error(85)); restore time 00:01:41
01/02/2013 10:13:51 - end Restore; elapsed time: 00:02:22
invalid error number(2826)
01/02/2013 10:13:51 - Info tar32(pid=7788) done. status: 0
01/02/2013 10:13:52 - Info tar32(pid=7788) done. status: 0 - the requested operation was successfully completed
When looking through the bptm logs I find the following:
09:09:46.331 [3052.2992] <2> establish_decryption_key: next block encryption status: LON 0x000000000120f52b, algorithm index 1, encryption status 0x1
09:09:48.235 [3052.2992] <2> read_data: ReadFile returned FALSE, The media is write protected. (19);bytes = 0
09:09:48.235 [3052.2992] <2> is_possible_recoverable_error: not attempting error recovery, errno = 19
Backups are encrypted using KMS
Netbackup version is 7.1.0.4 running on Windows 2008 R2
Any help would be much appreciated
02-01-2013 03:08 AM
hi ,
Recreate Key Management Service Option (KMS) encryption key needed for restore of this tape.
please check the below tech note
http://www.symantec.com/business/support/index?page=content&id=TECH141556
see the below tech note for encryption key creation
http://www.symantec.com/business/support/index?page=content&id=TECH67972
02-01-2013 03:33 AM
02-01-2013 04:28 AM
hi,
below is what i find from encritption guide
02-07-2013 02:20 AM