SUN SL48 tape Library Robot is not detecting in Netbackup 7.0

[inadequate]

Hi,

I installed Netbackup 7.0 on Solaris 10 with Fiber connectivity with SUN SL 48 Tape Library. Both the Drives are detecting in OS, Netbackup and Device Configuration Wizard. But Robot is not detecting in Netbackup.

Robot is showing in OS. sgscan output just shows the tape drives. Please Help.

# cfgadm -o show_FCP_dev -al
Ap_Id                          Type         Receptacle   Occupant     Condition
c2                             fc-fabric    connected    configured   unknown
c2::50014380032c3faa,0         tape         connected    configured   unknown
c2::50014380032c3faa,1         med-changer  connected    configured   unknown
c2::50060e80058f2515,0         disk         connected    configured   unknown
c2::50060e80058f2515,1         disk         connected    configured   unknown
c3                             fc-fabric    connected    configured   unknown
c3::50014380032c3fb0,0         tape         connected    configured   unknown
c3::50060e80058f2505,0         disk         connected    configured   unknown
c3::50060e80058f2505,1         disk         connected    configured   unknown

bash-3.00# ./sgscan
/dev/sg/c0t0l0: Disk (/dev/rdsk/c1t0d0): "LSILOGICLogical Volume"
/dev/sg/c0tw50014380032c3faal0: Tape (/dev/rmt/1): "HP      Ultrium 4-SCSI"
/dev/sg/c0tw50014380032c3fb0l0: Tape (/dev/rmt/0): "HP      Ultrium 4-SCSI"

Looking forward for a help, as I'm struggling from last three days..

Regards

Ashutosh

[RiaanBadenhorst]

Hi,

Check your sg.conf and sg.links files, you probably don't have an entry for the c2::50014380032c3faa,1
 device.

Either edit them or run sg.build again to recreate them, then run sg.install to recreate your entries in /dev/sg/