Same Issue

[SEN-Men]

Hello all

REFERENCE: https://www-secure.symantec.com/connect/forums/netbackup-7102-bmr-backups-fail

it looks like we have the same issue. See log file below.

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27.10.2011 13:59:46.662 V-128-996 [libs/vol/plat/x86/CDiskAgentBuilder.cpp:buildSpecific()] Neither Windows Logical Disk Manager nor Veritas Storage Foundation for Windows appears to be active.  Using VDS interface...
27.10.2011 13:59:47.099 [CWindowsVdsFacade.cpp:verifySystemVolumeFound()] Did not find the system volume even with alternative flags.
27.10.2011 13:59:47.114 [CBmrSaveCfg::discover()] diskAgent->discover failed, rc=10004
27.10.2011 13:59:47.114 [CBmrSaveCfg.cpp:LocalBmrOps()] Entering, line=778, msgId= 16
27.10.2011 13:59:47.114 [Error] V-121-16 Errors were encountered while discovering disk configuration.
27.10.2011 13:59:47.130 [CBmrSaveCfg.cpp:LocalBmrOps()] Exiting, line=798
27.10.2011 13:59:47.130 V-128-754 [regutils.cpp:GetRegistryString2()] Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\VCS\Base\HomeDirectory, return code = 2
27.10.2011 13:59:47.130 V-128-128 [CSaveCfgFile.cpp:execute()] Failed to configure VxVM.
27.10.2011 13:59:47.130 V-128-128 [CSaveCfgFile.cpp:execute()] Failed to configure VxVM.
27.10.2011 13:59:47.130 V-128-128 [CSaveCfgFile.cpp:execute()] Failed to configure VxVM.
27.10.2011 13:59:47.130 V-128-128 [CSaveCfgFile.cpp:execute()] Failed to configure VxVM.
27.10.2011 13:59:47.130 V-128-128 [CSaveCfgFile.cpp:execute()] Failed to configure VxVM.
27.10.2011 13:59:47.130 [WindowsSpecific.cpp:RunWindowsSpecificTasks()] Entering, line=63
27.10.2011 13:59:47.130 [WindowsSpecific.cpp:DeleteSpaceFile()] Entering, line=428
27.10.2011 13:59:47.146 [WindowsSpecific.cpp:DeleteSpaceFile()] Exiting, line=447
27.10.2011 13:59:47.146 [WindowsSpecific.cpp:GetDevices()] Entering, line=145
27.10.2011 13:59:47.239 [WindowsSpecific.cpp:GetDevices()] Exiting, line=160, rc=0
27.10.2011 13:59:47.239 [WindowsSpecific.cpp:GetDriverPackages()] Entering, line=123
27.10.2011 13:59:48.612 [winpackage.cpp:FillOutPackageDb()] Broadcom BCM5709C NetXtreme II GigE (NDIS VBD Client) is incompatible with Windows 1.6 PE .
27.10.2011 13:59:48.612 [winpackage.cpp:FillOutPackageDb()] Broadcom BCM5709C NetXtreme II GigE (NDIS VBD Client) is incompatible with Windows 2.1 PE .
27.10.2011 13:59:49.330 [winpackage.cpp:FillOutPackageDb()] LSI Adapter, SAS 3000 series, 8-port with 1068E is incompatible with Windows 1.6 PE .
27.10.2011 13:59:49.330 [WindowsSpecific.cpp:GetDriverPackages()] Exiting, line=138, rc=0
27.10.2011 13:59:49.330 [WindowsSpecific.cpp:RunDsrTasks()] Entering, line=213
27.10.2011 13:59:49.330 [deviceutils.cpp:GetRunningHalId()] Could not determine running HAL. Returning the first hardware id.
27.10.2011 13:59:49.439 [WindowsSpecific.cpp:CheckNecessaryDriverFiles()] Entering, line=225
27.10.2011 13:59:49.439 [WindowsSpecific.cpp:CheckNecessaryDriverFiles()] Exiting, line=270
27.10.2011 13:59:49.439 [WindowsSpecific.cpp:UpdateDsrFlag] Entering, line=192
27.10.2011 13:59:49.439 [WindowsSpecific.cpp:UpdateDsrFlag] Exiting, line=207
27.10.2011 13:59:49.439 [WindowsSpecific.cpp:RunDsrTasks()] Exiting, line=219
27.10.2011 13:59:49.439 [WindowsSpecific.cpp:GetNbuKey()] Entering, line=167
27.10.2011 13:59:49.454 [WindowsSpecific.cpp:GetNbuKey()] Exiting, line=185, rc=0
27.10.2011 13:59:49.454 [WindowsSpecific.cpp:SaveSQLLongImagePath()] Entering, line=326
27.10.2011 13:59:49.454 V-128-754 [regutils.cpp:GetRegistryString2()] Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSSQLSERVER\ImagePath, return code = 2
27.10.2011 13:59:49.454 [WindowsSpecific.cpp:SaveSQLLongImagePath()] Exiting, line=340
27.10.2011 13:59:49.454 [WindowsSpecific.cpp:RunWindowsSpecificTasks()] Exiting, line=116, rc=0
27.10.2011 13:59:49.454 [CBmrSaveCfg::saveDiscovery()] Entering
27.10.2011 13:59:49.454 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
27.10.2011 13:59:49.454 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
27.10.2011 13:59:49.454 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
27.10.2011 13:59:49.454 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
27.10.2011 13:59:49.486 [CBmrSaveCfg.cpp:readFileIntoTarBuffer()] Exiting, rc=0
27.10.2011 13:59:49.486 [CBmrSaveCfg::writeBundle()] Entering.
27.10.2011 13:59:49.486 [CBmrSaveCfg::writeBundle()] Exiting,  rc=0
27.10.2011 13:59:49.486 [CBmrSaveCfg::saveDiscovery()] Exiting,  rc=0
27.10.2011 13:59:49.486 [CBmrSaveCfg::discover()] Send not attempted.
27.10.2011 13:59:49.486 [CBmrSaveCfg.cpp:LocalBmrOps()] Entering, line=778, msgId= 57
27.10.2011 13:59:49.486 [Error] V-121-57 Send of discovery not attempted.
27.10.2011 13:59:49.486 [CBmrSaveCfg.cpp:LocalBmrOps()] Exiting, line=798
27.10.2011 13:59:49.486 [CBmrSaveCfg::discover()] Exiting, rc=3
27.10.2011 13:59:49.486 [main.cpp:bmrmain()] BMR information discovery failed, rc=3
27.10.2011 13:59:49.486 [CBmrSaveCfg.cpp:LocalBmrOps()] Entering, line=778, msgId= 35
27.10.2011 13:59:49.486 [Error] V-121-35 BMR information discovery failed.
27.10.2011 13:59:49.486 [CBmrSaveCfg.cpp:LocalBmrOps()] Exiting, line=798
27.10.2011 13:59:49.486 [main.cpp:bmrmain()] Exiting, line=572, return rc=3

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Is there any progress?

Regards,

Sen-Men
 

[Marianne]

No "rc=43"  in your output....

[Suchitra]

This is genuine failure while discovering disks and nothing related to the documented 7.1.0.2 disks.

By any chance are you having GPT system disks ?.