Status 6 On Flash Windows Policy Backup after Upgrade 7.5.0.3

[HEMANPR]

Hello People:

I Upgrade to 7.5.0.3 from 7.1 today and I receive the following status message on the Flash Windows Policy Backup:

8/27/2012 1:22:50 PM - Info nbjm(pid=10100) starting backup job (jobid=346744) for client CLIENT_NAME, policy TEST-Virtual-Machines-Backup-Weekly, schedule DXI-Full-Backup-Sunday 
8/27/2012 1:22:51 PM - estimated 0 Kbytes needed
8/27/2012 1:22:51 PM - Info nbjm(pid=10100) started backup (backupid=CLIENT_NAME_1346088170) job for client CLIENT_NAME, policy TEST-Virtual-Machines-Backup-Weekly, schedule DXI-Full-Backup-Sunday on storage unit GDB01BACKUP-IP53
8/27/2012 1:22:51 PM - started process bpbrm (11024)
8/27/2012 1:22:52 PM - Info bpbrm(pid=11024) CLIENT_NAME is the host to backup data from    
8/27/2012 1:22:53 PM - Info bpbrm(pid=11024) reading file list from client       
8/27/2012 1:22:53 PM - Info bpbrm(pid=11024) starting bpbkar32 on client        
8/27/2012 1:22:53 PM - connecting
8/27/2012 1:22:53 PM - connected; connect time: 00:00:00
8/27/2012 1:22:58 PM - Info bpbkar32(pid=6980) Backup started          
8/27/2012 1:22:58 PM - Info bptm(pid=6216) start           
8/27/2012 1:22:58 PM - Info bptm(pid=6216) using 1048576 data buffer size       
8/27/2012 1:22:58 PM - Info bptm(pid=6216) setting receive network buffer to 4195328 bytes     
8/27/2012 1:22:58 PM - Info bptm(pid=6216) using 32 data buffers        
8/27/2012 1:22:59 PM - Info bptm(pid=6216) start backup          
8/27/2012 1:23:01 PM - begin writing
8/27/2012 1:23:02 PM - Info bptm(pid=6216) waited for full buffer 1 times, delayed 96 times   
8/27/2012 1:23:02 PM - Info bptm(pid=6216) EXITING with status 90 <----------       
8/27/2012 1:23:02 PM - Info bpbkar32(pid=6980) bpbkar waited 0 times for empty buffer, delayed 0 times.  
8/27/2012 1:23:06 PM - Error bpbrm(pid=11024) could not send server status message      
8/27/2012 1:23:06 PM - Critical bpbrm(pid=11024) unexpected termination of client CLIENT_NAME       
8/27/2012 1:23:11 PM - Info bpbkar32(pid=0) done. status: 6: the backup failed to back up the requested files
8/27/2012 1:23:11 PM - end writing; write time: 00:00:10
the backup failed to back up the requested files(6)

Help Please, Thanks

[HEMANPR]

Im trying all types of Transport Types on the policy. Same error. Policy Type = Flash-Backup Windows

[Will_Restore]

Verify the Client hostname/IP is resolvable by the Media server and vice-versa

[HEMANPR]

Yes I do and all virtual client reply to me and vice-versa

[Will_Restore]

OK, for some reason Client is not sending any data or Media server is not receiving it. 

What is in the Backup Selections ?  Also, check bpbkar log on the client for clues.

[HEMANPR]

I saw many errors on BPBKAR LOG

INF -   unloading bedsev.dll
3:12:16.010 PM: [3060.10416] <2> ov_log::V_GlobalLog: INF -   unloading bedsxese.dll
3:12:16.010 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:17.010 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:18.010 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:19.010 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:20.010 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:21.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:22.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:23.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:24.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:25.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:26.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:27.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:28.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:29.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:30.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:31.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:32.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:33.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:34.026 PM: [3060.10416] <16> dtcp_read: TCP - failure: recv socket (396) (TCP 10053: Software caused connection abort)
3:12:34.026 PM: [3060.10416] <4> OVShutdown: INF - Shutdown wait finished
3:12:34.026 PM: [3060.10416] <4> OVShutdown: INF - Closing stderr connection
3:12:34.026 PM: [3060.10416] <4> OVShutdown: INF - Closing stdout connection
3:12:34.026 PM: [3060.10416] <4> OVShutdown: INF - Closing stdin connection
3:12:34.026 PM: [3060.10416] <4> OVShutdown: INF - Finished process
3:12:34.026 PM: [3060.10416] <4> WinMain: INF - Exiting C:\Program Files\Veritas\NetBackup\bin\bpbkar32.exe
3:12:36.026 PM: [3060.10416] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\Veritas\NetBackup\logs\BPBKAR\082712.LOG
 

[Will_Restore]

And the policy Backup Selections ?  Is it blank ?

[HEMANPR]

All Local Drives Thats the default when you use FlashBackup Windows or VMware Policy

[HEMANPR · Accepted solution]

Here the fix for this issue. ANOTHER BUG on version 7.5.0.3

http://www.symantec.com/business/support/index?page=content&id=TECH191198

Thanks everyones for trying to help me.